OneCard

OneCard Credit Card Customer Care & Helpline

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Customer care

1800 210 9111

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

BOBCARD One Credit Card support 1800 268 7111
CSB Bank One Credit Card support 1800 267 9111
Federal Bank One Credit Card support 1800 268 3111
Indian Bank One Credit Card support 1800 267 4111
SBM Bank One Credit Card support 1800 209 2111
South Indian Bank One Credit Card support 1800 267 2111
Report fraud or unauthorised account use [email protected]
Official sitegetonecard.app
AddressFPL Technologies Pvt Ltd, West Bay, Survey No. 278, Hissa No. 4/3, Pallod Farm Phase II, Baner, Pune, Maharashtra 411045

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About OneCard

Card queries on the One Credit Card go to the OneCard line of the bank that issued it, such as 1800 268 3111 for Federal Bank or 1800 268 7111 for BOBCARD; each of the six issuing banks has its own line. App queries go to 1800 210 9111 and [email protected], run by FPL Technologies, which manages OneCard.

The quickest route is Need Help? in the Profile section of the OneCard app, which opens chat with an agent. A misplaced card can be locked from the app at once.

OneCard helpline — questions

For the app, call 1800 210 9111. For the card, call your issuing bank's OneCard line: BOBCARD 1800 268 7111, CSB Bank 1800 267 9111, Federal Bank 1800 268 3111, Indian Bank 1800 267 4111, SBM Bank 1800 209 2111, South Indian Bank 1800 267 2111.

App ke liye 1800 210 9111 par call karein. Card ke liye apne bank ki OneCard line milayein, jaise Federal Bank ke liye 1800 268 3111. App mein Need Help? se chat bhi kar sakte hain.

App queries go to [email protected]. Card complaints go to your bank's OneCard address, such as [email protected] for Federal Bank or [email protected] for BOBCARD. Your card's terms set out the later levels; unresolved cases can then go to the RBI Integrated Ombudsman via cms.rbi.org.in.

One Credit Card chhe mein se kisi ek bank ka hota hai: BOBCARD, CSB Bank, Federal Bank, SBM Bank, South Indian Bank ya Indian Bank. App FPL Technologies chalati hai, aur aapke statement par issuing bank ka naam hota hai.

Lock the card from the app if it is only misplaced. If it is lost or stolen, block it from the app and a new card is sent. If your phone is also lost, call your bank's OneCard line straight away and file a police FIR.

Report it from the app, or call your bank's OneCard line, as soon as you see it. Unauthorised use of your OneCard account can also be emailed to [email protected]. Reporting within 3 working days keeps your liability at zero under RBI rules.

Yes. 1800 210 9111 and all six bank OneCard lines are 1800 numbers, free to call within India.

Start with Need Help? in the Profile section of the OneCard app, which opens chat with an agent, or email [email protected]. OneCard's contact page gives the numbers and mailboxes but no support hours as of now. For a lost card, lock or block it in the app straight away, without waiting for a call.

Yes. Download saves the app line, every bank's OneCard number and the support email as one image to keep or share.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with OneCard. Always confirm on the official website. How we verify this.