Is Rupeek down right now?
Rupeek is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.1s
- Last checked
- 5 hours ago
Answer: No Rupeek issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:06 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
Rupeek app or portal stuck? Report it
Quick report, no login.
Last 24 hours: 0 reports.
About Rupeek
Gold loans with doorstep pickup are what Rupeek is known for. Rupeek Fintech Private Limited, based in Bengaluru, arranges loans for partner lenders such as Federal Bank, South Indian Bank and its own NBFC, Rupeek Capital, across 2,000 locations in cities like Bengaluru, Mumbai, Delhi, Chennai, Hyderabad and Jaipur.
Your pledged gold is stored in partner bank vaults. Interest and closure payments are made in the Rupeek app or on its repayment portal, which shows your loan amount, gold weight, interest due and closure amount.
20-day history
We checked 21 times over the last 20 days — healthy on 20 days. It typically responds in about 0.1s.
Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.
If Rupeek isn't working
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See if other Rupeek borrowers report it When borrowers in many cities report Rupeek together, the app or portal has a fault.
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Use your registered mobile The login OTP goes only to the mobile number linked to your loan.
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Try the app instead of the portal Repay your Loan works in both, so switch if one stalls.
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Wait before paying again A debited but failed payment reverses within 72 hours; paying twice only adds to the wait.
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Restart the app Close and reopen the Rupeek app, or update it from your app store.
Other ways to access Rupeek
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Pay through the other channel If the app fails, use portal.rupeek.com in a browser, or the reverse.
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Visit a Rupeek Enquiry Centre Bengaluru customers can walk in at JP Nagar, Malleshwaram or BTM Layout.
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Pay before the due date Pay a day early when the portal is slow, since a missed date can move some schemes to a higher interest slab.
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Call Rupeek The toll-free line, hours and email are on our Rupeek helpline page.
Official channels during an outage: X · Facebook · Instagram · LinkedIn · Website
Questions
Rupeek borrowers report app and repayment portal trouble on this page, and we check portal.rupeek.com. If only you are stuck, retry the OTP login, or pay from the app instead of the portal.
The common problems are:
- OTP not arriving at login.
- Interest or closure payment failing.
- The Repay your Loan page not showing loan details.
Use the mobile number registered with your loan. If the interest shown looks wrong, contact Rupeek support before paying.
- Open the Rupeek app or the repayment portal and log in with the OTP sent to your registered mobile.
- Go to Repay your Loan, which shows interest due and the closure amount.
- Pay by net banking or debit card.
Paying on time can keep you on the lowest effective rate; in some schemes a missed date moves the rate higher for good.
Wait 72 hours. Rupeek says a failed payment is reversed automatically in that time, or as per your bank's rules; NEFT can take longer. Still missing after that? Ring Rupeek on 1800 419 8000 and quote the transaction reference.
Log in to the Rupeek app with your registered mobile and OTP, open Repay your Loan, and choose Close Loan as the payment option. Once the closure amount is paid, Rupeek arranges the return of your jewellery.
Yes. Rupeek calls it a part release. You can pay any amount from the month's interest up to just below the full closure amount, through the app or portal.
Only KYC: ID and address proof such as Aadhaar, PAN, voter ID, passport or driving licence, plus a utility bill or lease agreement. No CIBIL score is needed, and no guarantor.
You also need a bank account. Rupeek says KYC, agreement and payout can be done in about 30 minutes.
Rupeek stores pledged gold in the vaults of partner banks, including Federal Bank, Indian Bank and South Indian Bank. Gold taken by doorstep pickup is insured with New India Assurance on the way.
Check two things. Rupeek sends an OTP to your phone, which the executive enters in their app to match the visit, and the executive shows a Rupeek-issued ID card.
Rate lender aur scheme par depend karta hai, aur yeh floating hai, yaani RBI ke repo rate badalne par badal sakta hai. Aapke loan ka exact rate Key Fact Statement aur app ke pledge card par likha hota hai.
Rupeek's toll-free number is 1800 419 8000, open 9 AM to 6 PM. Its email and the complaint route are on our Rupeek helpline page.
Yes. The download button on the status card saves a server down image with Rupeek's status, the time of our last check, and how many users are reporting problems.
Need to block a card or report a failed transaction on Rupeek? See the verified Rupeek customer care and net banking helpline numbers.
Related & alternatives
If Rupeek is down, here are other banks and net banking services we track, each with live status.
People also check
Unofficial status from automated checks & user reports. Not affiliated with Rupeek. Status may be inaccurate, confirm on the official site.