redBus

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Is redBus down right now?

Q: How do I cancel my redBus ticket?

Tap Cancel Ticket on the redBus home page or app, then enter the ticket number and the email used for booking. Your ticket shows the cancellation charges. A few tickets can only be cancelled through the call centre.

Q: Can I change my redBus travel date?

Only with operators that allow it. Use Change Travel Date on the home page or in your account; the rescheduling policy for your bus is on the e-ticket.

redBus is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No redBus issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

redBus not working? Report it

Report in seconds, no login.

Last 24 hours: 0 reports.

About redBus

For bus tickets across India, redBus is the booking site and app many travellers open first. It is run by MakeMyTrip (India) Limited from Bengaluru and sells seats on buses from many operators, along with train tickets and hotels.

Cancel Ticket, Change Travel Date and Show My Ticket sit on the home page, and many operators accept the SMS mTicket at boarding. The site also runs in Hindi and Tamil.

25-day history

healthy reports issues outage

We checked 29 times over the last 25 days — healthy on 25 days. It typically responds in about 0.1s.

25d ago 17d 8d today

Response time · daily average slowest day 1s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

30 Sep checked, healthy avg 0.8s

1 Oct checked, healthy avg 1s

2 Oct checked, healthy avg 0.8s

3 Oct checked, healthy avg 1s

4 Oct checked, healthy avg 0.8s

5 Oct checked, healthy avg 0.8s

6 Oct checked, healthy avg 1s

7 Oct 1 report avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If redBus isn't working

Compare with other travellers A sudden jump in reports means redBus is down, not your phone.
Wait for the OTP Give the OTP a minute, check the mobile number you typed, then request it again.
Resend your ticket Show My Ticket on the home page sends the ticket again by email or SMS.
Update the redBus app Install the latest version if seat maps or payments keep failing in the app.
Switch to the website Book or cancel on redbus.in in a browser when the app will not load.

Other ways to access redBus

Board with the SMS If the app will not open, the mTicket SMS works for boarding with operators that accept it.
Print from your email The e-ticket in your booking email is enough for operators that need a printout.
Chat with redBus support RedCare, the redBus Help chat, runs 24x7 for cancellation, refund and boarding problems.
Reach redBus by phone The redBus helpline page lists the contact numbers, the grievance email and the head office address.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · Website

Questions

Check how many travellers are reporting in the live check here. Many reports at once mean the redBus app or site is down. If only one operator's buses are missing on your route, check another date or nearby boarding point, then try again later.

If many travellers report it here, the fault is with redBus, so wait a little and try again. If only you are stuck, check the OTP number you typed, update the app, or book on redbus.in in a browser. Show My Ticket resends a ticket that did not arrive.

Tap Cancel Ticket on the redBus home page or app, then enter the ticket number and the email used for booking. Your ticket shows the cancellation charges. A few tickets can only be cancelled through the call centre.

Only with operators that allow it. Use Change Travel Date on the home page or in your account; the rescheduling policy for your bus is on the e-ticket.

After cancelling, the refund follows the cancellation policy and goes back to your card or bank, or to the redBus wallet. You can spend wallet credit on bus bookings within 6 months. If you miss the bus because of redBus or its partner, the refund is 100%.

Not always. Operators with the mTicket icon accept the booking SMS at boarding. For the others, carry a printout of the e-ticket from your email, along with a government photo ID.

Yes. The Download button on the status card saves a server down image with redBus's status, the time of our last check, and how many users are reporting problems.

Payment stuck, ticket not received, or a refund pending on redBus? See the verified redBus customer care and support numbers, with timings.

+91 9945600000

redBus

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