RBI CMS portal not working, how do I complain?

Try cms.rbi.org.in again after some time, or email the complaint to crpc@rbi.org.in. You can also call 14448 for help filing it. First complain to your bank; RBI's Ombudsman takes it up if the bank does not resolve it.

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Is RBI down right now?

Q: Why is RBI server not working today?

When a bank transfer fails, the sending bank traces it first. RBI runs NEFT and RTGS, both open 24x7x365, and when NEFT is unavailable RBI informs all participating banks.

Q: NEFT not credited, what happens now?

The receiving bank must credit the money within two hours of the batch, or return it to your bank within two hours if it cannot. If it does neither, RBI's NEFT FAQ says the bank pays penal interest at the repo rate plus 2 percent, without you having to claim it. NEFT runs in half-hourly batches.

Q: Is UPI down because of RBI?

Not directly. UPI is run by NPCI, the National Payments Corporation of India, and outages come from NPCI or the banks and apps involved. Check the UPI status page on this site for a live reading.

RBI is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.5s
Last checked: 5 hours ago

Answer: No RBI issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About RBI

The Reserve Bank of India (RBI) is India's central bank. It regulates banks and NBFCs and runs the NEFT and RTGS systems that move money between banks, both open 24x7 on every day of the year.

Most people reach RBI online for two things: its website at rbi.org.in and the Complaint Management System (CMS) at cms.rbi.org.in, where complaints against banks and other regulated entities are filed under the Reserve Bank - Integrated Ombudsman Scheme. RBI Retail Direct, for buying government securities, runs on its own site.

26-day history

healthy reports issues outage

We checked 38 times over the last 26 days — healthy on 26 days. It typically responds in about 0.5s.

26d ago 17d 9d today

Response time · daily average slowest day 0.7s

Dashed line is its usual 0.5s, measured over the last 14 days. Gaps are days with no timing data.

29 Sep checked, healthy avg 0.7s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.6s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.7s

4 Oct checked, healthy avg 0.5s

5 Oct checked, healthy avg 0.5s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.5s

8 Oct checked, healthy avg 0.4s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.6s

11 Oct checked, healthy avg 0.5s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.5s

14 Oct checked, healthy avg 0.6s

15 Oct checked, healthy avg 0.5s

16 Oct checked, healthy avg 0.4s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.6s

19 Oct checked, healthy avg 0.5s

20 Oct checked, healthy avg 0.5s

21 Oct checked, healthy avg 0.6s

22 Oct checked, healthy avg 0.5s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.5s

If RBI isn't working

Check with your bank first A pending or failed NEFT, RTGS or UPI payment is traced by your bank. Keep the UTR or reference number ready.
Wait for the NEFT batch NEFT settles in half-hourly batches, and credit can take up to two hours after the batch.
Open the right RBI site Complaints are on cms.rbi.org.in, government securities on rbiretaildirect.org.in, and notices on rbi.org.in.
Retry the CMS form later If the complaint form will not submit, save your details and try again after some time, or email the complaint.
Check the live status on this page Many people reporting the RBI site together means it is down. Try again later in the day.

Other ways to access RBI

Email the complaint When the CMS portal will not load, send the complaint to [email protected] with the bank's reply and your account details.
Call the contact centre The 14448 IVR works 24x7, and agents help with complaints Monday to Saturday.
Use RTGS or IMPS for urgent transfers RTGS is real-time and open 24x7; for smaller sums, your bank's IMPS or UPI can move money at once.
Other RBI contacts For NEFT, currency or other queries, the RBI helpline page lists the subject-wise emails.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website

Questions

This page checks rbi.org.in and collects user reports. If many people report the RBI website or the CMS complaint portal at the same time, RBI's site is having trouble. For a failed bank transfer, start with your own bank, which traces it.

When a bank transfer fails, the sending bank traces it first. RBI runs NEFT and RTGS, both open 24x7x365, and when NEFT is unavailable RBI informs all participating banks.

The receiving bank must credit the money within two hours of the batch, or return it to your bank within two hours if it cannot. If it does neither, RBI's NEFT FAQ says the bank pays penal interest at the repo rate plus 2 percent, without you having to claim it. NEFT runs in half-hourly batches.

Not directly. UPI is run by NPCI, the National Payments Corporation of India, and outages come from NPCI or the banks and apps involved. Check the UPI status page on this site for a live reading.

Try cms.rbi.org.in again after some time, or email the complaint to [email protected]. You can also call 14448 for help filing it. First complain to your bank; RBI's Ombudsman takes it up if the bank does not resolve it.

Live reports is page par dekhein: kai log ek saath RBI website ya CMS portal ki shikayat karein, to site down hai. Bank transfer fail ho to pehle apne bank se UTR number ke saath pata karein. Shikayat ke liye 14448 par call karein.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows RBI's status, the last checked time, and how many users are reporting problems.

Need to block a card or report a failed transaction on RBI? See the verified RBI customer care and net banking helpline numbers.

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