Why is the PrepInsta server not working today?

Check these: prepinsta.com is down or slow for all users · You are not logged in; many articles open only after a free login · Your Prime subscription has ended, so Prime videos stay locked · A payment went through but the course has not shown up yet.

What is the PrepInsta refund policy?

Ask for a refund within 7 days of buying. Prime refunds are pro rata, so the days you used are deducted. No refund after the placement exam you bought it for is over · No refund on crash courses, Prime mocks, or anything bought in a sale or at 50% or more discount · No refund on a Prime upgrade or TCS CCQT iON registration.

PrepInsta

prepinsta.com

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Is PrepInsta down right now?

Q: What is the PrepInsta customer care number?

PrepInsta's customer service number is +91 84484 40710, Tuesday to Saturday, 10:30 AM to 7 PM. The WhatsApp number and support email are on our PrepInsta helpline page.

PrepInsta is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No PrepInsta issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:06 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

PrepInsta giving trouble? Report it

Tap one, no sign-up.

Last 24 hours: 0 reports.

About PrepInsta

Students preparing for campus and off-campus placements use PrepInsta for previous papers and coding questions of companies such as TCS NQT, Infosys, Wipro, Accenture, Capgemini and Cognizant, and of hiring platforms like AMCAT and eLitmus. Its Top 100 Codes, aptitude and DSA pages are free once you log in.

PrepInsta Prime is the paid subscription with more than 200 video courses, from C, Java and Python to AI/ML and cloud computing. PrepInsta is run by Metis Eduventures Private Limited (Adda247) from Noida.

20-day history

healthy reports issues outage

We checked 20 times over the last 20 days — healthy on 20 days. It typically responds in about 0.1s.

20d ago today

Response time · daily average slowest day 0.7s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

5 Oct checked, healthy avg 0.2s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.7s

20 Oct checked, healthy avg 0.7s

21 Oct checked, healthy avg 0.7s

22 Oct checked, healthy avg 0.7s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If PrepInsta isn't working

See if other PrepInsta students report it When many students report together, prepinsta.com itself is down.
Log in first Many pages open fully only after you log in. Sign in, then reload the page.
Check your Prime validity If Prime videos are locked, check in your account that the plan is still active.
Try another browser or network If videos keep buffering, switch from Wi-Fi to mobile data or try a different browser.

Other ways to access PrepInsta

Use the free pages Placement papers, aptitude and Top 100 Codes stay free after login, so you can keep practising while a Prime issue is sorted.
Practise in the online compiler The PrepInsta online compiler lets you run code while you work through the Top 100 Codes.
Message on WhatsApp PrepInsta's WhatsApp support takes queries in writing, so you have a record of your issue.
Reach PrepInsta support The support number, WhatsApp, email and hours are on our PrepInsta helpline page.

Official channels during an outage: X · Facebook · YouTube · LinkedIn · Website

Questions

Check the PrepInsta card on this page for our latest test of prepinsta.com and what other students report. Lots of reports at the same moment point to a fault on PrepInsta's side.

Check these:

prepinsta.com is down or slow for all users.
You are not logged in; many articles open only after a free login.
Your Prime subscription has ended, so Prime videos stay locked.
A payment went through but the course has not shown up yet.

Log out, clear the browser's saved data for prepinsta.com and log in again with the same email you signed up with. If it still fails, call support on +91 84484 40710 during working hours with your registered email.

Prime is PrepInsta's paid subscription. One plan gives access to 200+ video courses, including AI/ML, cloud computing, ethical hacking, C, C++, Java, Python, DSA, competitive coding, DBMS, SQL and company-specific courses for TCS, Infosys, Wipro and Amazon.

Ask for a refund within 7 days of buying. Prime refunds are pro rata, so the days you used are deducted.

No refund after the placement exam you bought it for is over.
No refund on crash courses, Prime mocks, or anything bought in a sale or at 50% or more discount.
No refund on a Prime upgrade or TCS CCQT iON registration.

Keep the payment confirmation email and the transaction ID. Contact PrepInsta support by phone, WhatsApp or email with both, and mention the course name, so the team can attach the purchase to your account.

Much of it is. Placement papers, Top 100 Codes, aptitude and programming pages are free after you log in. Video courses sit in the paid PrepInsta Prime subscription.

PrepInsta's customer service number is +91 84484 40710, Tuesday to Saturday, 10:30 AM to 7 PM. The WhatsApp number and support email are on our PrepInsta helpline page.

Tap download on the status card at the top. The server down screenshot shows PrepInsta's status, when we last checked, and how many users are reporting problems.

Need to reach PrepInsta for a result, form or technical query? See the verified PrepInsta helpline and candidate support numbers.

+91 84484 40710

PrepInsta · Tue-Sat, 10.30 AM-7 PM

Full helpline