MakeMyTrip

makemytrip.com

couldn't reach

Is MakeMyTrip down right now?

Q: Money debited but MakeMyTrip booking not confirmed?

Open My Trips first to see if the booking went through. If the booking is not confirmed, MakeMyTrip refunds the amount you paid and informs you. Avoid booking the same trip again until you know which way it went.

Q: How do I check my MakeMyTrip refund status?

Go to My Trips on the app or website, which shows e-tickets, cancellations and refund status. The airline or hotel decides the refund amount. MakeMyTrip aims to pass it on within 24 hours of receiving it, or 96 hours for bookings older than 6 months.

Q: How do I cancel a MakeMyTrip booking?

Cancel from My Trips on the app or website. The airline, hotel or bus operator's own policy decides the cancellation charges and the refund amount.

MakeMyTrip looks down

MakeMyTrip didn't respond to multiple checks from different locations, so it's probably down. No users have reported it yet. Seeing it too? Tap a problem below, or try the steps below.

Reports·1h: 0
Server: 520
Response: 0.1s
Last checked: 4 hours ago

Answer: No MakeMyTrip issues reported in the last 24 hours, and it did not respond at our last check on 24 Oct 2026, 5:30 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

MakeMyTrip booking or payment stuck? Check with other travellers

Report in seconds, no login.

Last 24 hours: 0 reports.

About MakeMyTrip

MakeMyTrip (MakeMyTrip India Pvt. Ltd.) is an online travel company for booking flights, hotels, homestays, holiday packages, trains, buses, cabs, visas and travel insurance. Everything after booking, from e-tickets to cancellations and refund status, sits in My Trips on the app and website.

The company is based in Gurugram and runs walk-in retail offices in more than 20 Indian cities for holiday and travel help.

25-day history

healthy reports issues outage

We checked 24 times over the last 25 days — healthy on 23 days, minor issues on 2 days. It typically responds in about 0.4s.

25d ago 17d 8d today

Response time · daily average slowest day 1.6s

Dashed line is its usual 0.4s, measured over the last 14 days. Gaps are days with no timing data.

30 Sep checked, healthy avg 1.3s

1 Oct checked, healthy avg 1.1s

2 Oct checked, healthy avg 1.2s

3 Oct checked, healthy avg 1.5s

4 Oct checked, healthy avg 1.3s

5 Oct checked, healthy avg 1.3s

6 Oct checked, healthy avg 1.1s

7 Oct checked, healthy avg 0.3s

8 Oct checked, healthy avg 0.3s

9 Oct checked, healthy avg 0.4s

10 Oct checked, healthy avg 0.3s

11 Oct checked, healthy avg 0.3s

12 Oct checked, healthy avg 0.3s

13 Oct checked, healthy avg 0.3s

14 Oct checked, healthy avg 0.5s

15 Oct checked, healthy avg 0.4s

16 Oct checked, healthy avg 0.5s

17 Oct checked, healthy avg 0.5s

18 Oct checked, healthy avg 1.6s

19 Oct checked, healthy avg 0.4s

20 Oct checked, healthy avg 0.4s

21 Oct checked, healthy avg 0.6s

22 Oct checked, healthy avg 0.5s

23 Oct 1 issue avg 0.7s

24 Oct 1 issue

Recent reports & outages

23 Oct

Reachability issue minor

Our checks currently can't reach MakeMyTrip.

22 Oct

Reachability issue minor

Our checks could not reach MakeMyTrip for about 1h 27m.

If MakeMyTrip isn't working

See if other MakeMyTrip travellers report it Reports from many travellers together mean MakeMyTrip itself is down.
Look in My Trips before paying again A booking that seemed to fail may already be confirmed there.
Log in again Sign out, then sign back in with your mobile number and the OTP.
Update the MakeMyTrip app Install the newest version, then retry the booking or cancellation.
Try the website If the app freezes, makemytrip.com in a phone browser gives the same My Trips section.

Other ways to access MakeMyTrip

Walk in to a retail office MakeMyTrip retail offices in more than 20 cities book holidays and travel in person.
Book an international flight by phone Call 0124-4781997 for a new international air booking when the app will not complete it.
Use the website for My Trips Cancellations and refund status open on makemytrip.com as well as in the app.
Call MakeMyTrip support The MakeMyTrip helpline page lists the flight, hotel and bus support numbers and the grievance officer's email.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · Website

Questions

Our live check shows it. If travellers across India report the MakeMyTrip app or site failing at the same moment, it is down. When only one airline or hotel shows errors, check with that supplier.

Sale days and holiday rushes are the usual cause, when very many people search and pay at once. A payment step can also fail when a bank or the airline's system is slow. Wait a few minutes before trying again.

Open My Trips first to see if the booking went through. If the booking is not confirmed, MakeMyTrip refunds the amount you paid and informs you. Avoid booking the same trip again until you know which way it went.

Go to My Trips on the app or website, which shows e-tickets, cancellations and refund status. The airline or hotel decides the refund amount. MakeMyTrip aims to pass it on within 24 hours of receiving it, or 96 hours for bookings older than 6 months.

Cancel from My Trips on the app or website. The airline, hotel or bus operator's own policy decides the cancellation charges and the refund amount.

Yes. New international flight bookings can be made by phone on 0124-4781997. For holidays and other travel, you can walk in to a MakeMyTrip retail office, present in more than 20 major Indian cities.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows MakeMyTrip's status, the last checked time, and how many users are reporting problems.

Payment stuck, ticket not received, or a refund pending on MakeMyTrip? See the verified MakeMyTrip customer care and support numbers, with timings.

0124-4628747

MakeMyTrip

Full helpline