How do I complain about a Jio-bp petrol pump?

Call the 24x7 toll-free 1800-891-9023 or write to customercare.petroleum@jiobp.com. You can also use the feedback section on jiobp.com, or the feedback register at the mobility station; the supervisor has it.

Jio-bp

jiobp.com

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Is Jio-bp down right now?

Q: How can I check fuel quantity and quality at a Jio-bp pump?

Ask the outlet manager for a measure test, and check that the dispenser reads zero once the nozzle is lifted. For quality, you can ask for a visual check in a glass jar, a density check against the daily density register, and a filter paper check for petrol.

Jio-bp is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 2.9s
Last checked: 5 hours ago

Answer: No Jio-bp issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Something broken? Report it

A few seconds, no login.

Last 24 hours: 0 reports.

About Jio-bp

Jio-bp is the fuel and mobility brand of Reliance BP Mobility Limited, a joint venture between Reliance Industries and bp. Its mobility stations sell petrol, diesel and CNG, and run round the clock.

EV charging runs on the separate Jio-bp pulse app, and fleets use the Trans-Connect card. The website, jiobp.com, has the station locator, fuel prices and a feedback section.

47-day history

healthy reports issues outage

We checked 51 times over the last 47 days — healthy on 47 days. It typically responds in about 2.5s.

47d ago 31d 16d today

Response time · daily average slowest day 11.5s

Dashed line is its usual 2.5s, measured over the last 14 days. Gaps are days with no timing data.

8 Sep checked, healthy avg 0.8s

9 Sep checked, healthy avg 1.2s

10 Sep checked, healthy avg 2.4s

11 Sep checked, healthy avg 2.3s

12 Sep checked, healthy avg 1.5s

13 Sep checked, healthy avg 1.7s

14 Sep checked, healthy avg 2.1s

15 Sep checked, healthy avg 2.9s

16 Sep checked, healthy avg 1.9s

17 Sep checked, healthy avg 1.2s

18 Sep checked, healthy avg 1.2s

19 Sep checked, healthy avg 2.5s

20 Sep checked, healthy avg 3.3s

21 Sep checked, healthy avg 6.2s

22 Sep checked, healthy avg 3.1s

23 Sep checked, healthy avg 4.4s

24 Sep checked, healthy avg 3.8s

25 Sep checked, healthy avg 3.8s

26 Sep checked, healthy avg 9.1s

27 Sep checked, healthy avg 10.5s

28 Sep checked, healthy avg 1.6s

29 Sep checked, healthy avg 11.5s

30 Sep checked, healthy avg 1.9s

1 Oct checked, healthy avg 2.3s

2 Oct checked, healthy avg 2.2s

3 Oct checked, healthy avg 1.1s

4 Oct checked, healthy avg 1.6s

5 Oct checked, healthy avg 10s

6 Oct checked, healthy avg 1.3s

7 Oct checked, healthy avg 2.7s

8 Oct checked, healthy avg 1.2s

9 Oct checked, healthy avg 2.9s

10 Oct checked, healthy avg 3.7s

11 Oct checked, healthy avg 1.3s

12 Oct checked, healthy avg 4.5s

13 Oct checked, healthy avg 1.7s

14 Oct checked, healthy avg 1.8s

15 Oct checked, healthy avg 1.8s

16 Oct checked, healthy avg 1.9s

17 Oct checked, healthy avg 3.3s

18 Oct checked, healthy avg 3.6s

19 Oct checked, healthy avg 5.5s

20 Oct checked, healthy avg 4s

21 Oct checked, healthy avg 0.9s

22 Oct checked, healthy avg 1.3s

23 Oct checked, healthy avg 3s

24 Oct checked, healthy avg 2.9s

If Jio-bp isn't working

Allow location for the locator If the station locator shows nothing, check that the browser has location permission and that any VPN is switched off.
Update the pulse app Update Jio-bp pulse Charge from the store and log in again before assuming the network is down.
Top up before you scan A pulse charging session starts from the charger's QR code and needs a wallet balance of at least Rs 50. Add money to the wallet first.
Check the live status on this page If many people across India are reporting Jio-bp together, the problem is at its end. Give it a little time before retrying.

Other ways to access Jio-bp

Pay at the station Jio-bp mobility stations take UPI, credit and debit cards and cash, so filling up does not depend on the website or an app.
Pay for charging another way Jio-bp pulse stations accept UPI, cards, net banking and wallets, if one payment method will not go through.
Load the fleet card offline Trans-Connect fleet cards can be loaded with cash or cheque at a mobility station or at one of the ICICI Bank touch points Jio-bp lists.
Reach the right desk The verified Jio-bp contact details keep the fuel helpline apart from the pulse EV charging support.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Check the Jio-bp reports on this page. If many people report the site or the pulse app at once, the problem is at Jio-bp's end. The mobility stations run round the clock, so a website outage does not close a pump.

Check which part fails: the website, the station locator or the Jio-bp pulse EV charging app. Fuel needs nothing online: stations take UPI, cards and cash. Note which part is failing before you retry.

Update the pulse Charge app and log in again. A session starts when you scan the QR code on the charger, and the wallet needs at least Rs 50. If it still fails, call the pulse support line 1800-890-9023 or write to [email protected], both on the app's store listing.

Call the 24x7 toll-free 1800-891-9023 or write to [email protected]. You can also use the feedback section on jiobp.com, or the feedback register at the mobility station; the supervisor has it.

Ask the outlet manager for a measure test, and check that the dispenser reads zero once the nozzle is lifted. For quality, you can ask for a visual check in a glass jar, a density check against the daily density register, and a filter paper check for petrol.

Is page par Jio-bp ki reports dekh lijiye. Petrol ya diesel ke liye app ki zaroorat nahi; pump par UPI, card ya cash chalta hai. EV charging ke liye pulse support 1800-890-9023 par call kijiye.

Tap Download on the status card at the top. The server down screenshot shows Jio-bp's status, when we last checked, and how many users are reporting problems.

Bill payment problem or a supply issue with Jio-bp? See the verified Jio-bp customer care, complaint and emergency numbers, with timings.

1800-891-9023

Jio-bp · 24x7

Full helpline