HPCL

hindustanpetroleum.com

live

Is HPCL down right now?

Q: How do I register a complaint with HPCL online?

Open Complaints and Feedback on hindustanpetroleum.com and pick the business: HP Retail for petrol pumps, HP Gas for LPG, HP Lubricants, Direct Sales or city gas (PNG). You can track the complaint online after you submit it, and HPCL aims to reply within fourteen days.

Q: How do I check my HPCL complaint status?

Use Track Feedback on the same Complaints and Feedback page. It follows the progress of your grievance, query, suggestion or appreciation.

HPCL is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No HPCL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Report what you are seeing

Takes seconds. Nothing to sign in to.

Last 24 hours: 0 reports.

About HPCL

Hindustan Petroleum Corporation Limited, or HPCL, runs refineries and sells petrol and diesel through HP petrol pumps, along with cooking gas as HP Gas, lubricants, aviation fuel and piped natural gas. Its head office is Petroleum House on Jamshedji Tata Road in Mumbai.

The corporate site, hindustanpetroleum.com, carries a complaint form for each business. Fuel payments, fuel vouchers and LPG booking run through the HP PAY app, and cooking gas also has its own portal.

47-day history

healthy reports issues outage

We checked 54 times over the last 47 days — healthy on 47 days. It typically responds in about 0.1s.

47d ago 31d 16d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

8 Sep checked, healthy avg 0.2s

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.1s

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20 Sep checked, healthy avg 0.1s

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24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0.1s

26 Sep checked, healthy avg 0.1s

27 Sep checked, healthy avg 0.1s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0.1s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

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12 Oct checked, healthy avg 0.1s

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20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If HPCL isn't working

Try another browser or network If hindustanpetroleum.com will not open for you while few others report trouble, try another browser, or move from Wi-Fi to mobile data.
Update HP PAY Update the app from the store and log in again before assuming HPCL is down.
Book LPG without the website A refill does not need the HPCL site. Book it through HP Gas's phone, WhatsApp or missed-call booking, or with your distributor.
Track your complaint Keep the reference from the online complaint form and follow it with Track Feedback on the Complaints and Feedback page.
Check the live status on this page If many people across India are reporting HPCL together, the fault is on HPCL's side. Give it some time before retrying.

Other ways to access HPCL

Pay at the pump counter If HP PAY will not load at an HP petrol pump, pay the attendant by cash, card or another UPI app, and ask for a bill.
Use HP Gas for cooking gas HP Gas booking runs on its own portal, myhpgas.in, and on phone, WhatsApp and missed-call booking, apart from the corporate site.
Meet a grievance officer HPCL's designated grievance officers are available every Friday from 4 PM to 5 PM at its major locations, including regional offices. The Public Grievance Redressal page lists them by area.
Reach the right desk The verified HPCL contact details keep the head office line, the LPG toll-free and the 1906 emergency number apart.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

See what other HPCL users are reporting on this page. Many reports together mean hindustanpetroleum.com or HP PAY is down at HPCL's end. If only you are stuck, open the site in another browser or on mobile data.

HPCL runs its corporate site, the HP PAY app and HP Gas booking separately, and one can fail while the others work. Note which one is failing. For cooking gas, the HP Gas booking numbers and your distributor still work when the website does not.

Open Complaints and Feedback on hindustanpetroleum.com and pick the business: HP Retail for petrol pumps, HP Gas for LPG, HP Lubricants, Direct Sales or city gas (PNG). You can track the complaint online after you submit it, and HPCL aims to reply within fourteen days.

Use Track Feedback on the same Complaints and Feedback page. It follows the progress of your grievance, query, suggestion or appreciation.

Update HP PAY and log in again. The app handles wallet and QR fuel payments, fuel vouchers and LPG booking, so note which part fails. If it still fails, write to [email protected], the support email on its Play Store listing.

Pehle is page par reports dekhiye. Shikayat hindustanpetroleum.com ke Complaints and Feedback page par business chun kar darj kijiye. LPG ke liye toll-free 1800-2333-555 bhi hai.

Tap Download on the status card at the top. The server down screenshot shows HPCL's status, when we last checked, and how many users are reporting problems.

Bill payment problem or a supply issue with HPCL? See the verified HPCL customer care, complaint and emergency numbers, with timings.

1800-2333-555

HPCL · 022-22863900

Full helpline