BPCL

bharatpetroleum.in

live

Is BPCL down right now?

Q: How do I complain to BPCL and check the complaint status?

Call the SmartLine, 1800 22 4344, BPCL's toll-free complaint number, open 24x7. You get an SMS or email when the complaint is registered and when it is closed. You can also file it by business, such as LPG or petrol pump, on the Complaints-Feedback page of bharatpetroleum.in, which also shows your cases.

BPCL is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: OK
Response: 0.0s
Last checked: 5 hours ago

Answer: No BPCL issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Seeing a problem? Report it

A few seconds, no login.

Last 24 hours: 0 reports.

About BPCL

Bharat Petroleum Corporation Limited, or BPCL, refines crude oil and sells fuel at its petrol pumps, cooking gas under the Bharatgas brand, MAK lubricants and aviation fuel. Its head office is Bharat Bhavan in Ballard Estate, Mumbai.

Customers can do most of their business with it in the HelloBPCL app, which books and pays for LPG cylinders, pays for fuel through UFill and encashes MAK lubricant coupons. The corporate site is bharatpetroleum.in.

47-day history

healthy reports issues outage

We checked 51 times over the last 47 days — healthy on 47 days. It typically responds in about 0s.

47d ago 31d 16d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0s, measured over the last 14 days. Gaps are days with no timing data.

8 Sep checked, healthy avg 0.2s

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0s

12 Sep checked, healthy avg 0.1s

13 Sep checked, healthy avg 0s

14 Sep checked, healthy avg 0s

15 Sep checked, healthy avg 0s

16 Sep checked, healthy avg 0.1s

17 Sep checked, healthy avg 0s

18 Sep checked, healthy avg 0.1s

19 Sep checked, healthy avg 0s

20 Sep checked, healthy avg 0.1s

21 Sep checked, healthy avg 0s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.1s

24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0s

26 Sep checked, healthy avg 0s

27 Sep checked, healthy avg 0s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0.1s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0s

12 Oct checked, healthy avg 0s

13 Oct checked, healthy avg 0s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0s

18 Oct checked, healthy avg 0s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0s

21 Oct checked, healthy avg 0s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0s

24 Oct checked, healthy avg 0s

If BPCL isn't working

Update HelloBPCL Update the app from the store, log in again, and switch between Wi-Fi and mobile data.
Keep the complaint reference When you call the SmartLine, BPCL sends an SMS or email as the complaint is registered. Keep that reference for any follow-up.
Book LPG another way If HelloBPCL will not open, book the Bharatgas refill on the Bharatgas portal or through your distributor.
Check the live status on this page When lots of people across India report BPCL together, the problem sits with BPCL. Wait a while before retrying.

Other ways to access BPCL

Pay at the pump counter If UFill in HelloBPCL will not load, pay for fuel at the BPCL pump counter in the usual way and keep the receipt.
Use the Bharatgas portal Refill booking and payment for cooking gas also run on BPCL's Bharatgas portal, separate from the HelloBPCL app.
File the complaint online When the phone line is busy, the Complaints-Feedback page on bharatpetroleum.in takes a complaint by business type and lets you view your cases.
Reach the right desk The verified BPCL contact details separate the SmartLine from the Industry Helpline and the LPG leakage number.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Check the BPCL reports on this page. Many reports at once mean HelloBPCL or bharatpetroleum.in is down for everyone. If only you are stuck, update the HelloBPCL app or switch between Wi-Fi and mobile data.

BPCL runs separate services: the HelloBPCL app, the corporate site and Bharatgas LPG booking. One can fail while the others work. HelloBPCL carries LPG booking, UFill fuel payment and MAK lubricant coupons, so note which part fails before you retry.

Update HelloBPCL from the store and log in again. If it still fails, write to [email protected], the address its Play Store listing gives for help, with your registered mobile number. A Bharatgas refill can still be booked on the Bharatgas portal or through your distributor.

Call the SmartLine, 1800 22 4344, BPCL's toll-free complaint number, open 24x7. You get an SMS or email when the complaint is registered and when it is closed. You can also file it by business, such as LPG or petrol pump, on the Complaints-Feedback page of bharatpetroleum.in, which also shows your cases.

Reports is page par dekh lijiye; bahut log likh rahe hon to dikkat BPCL ki taraf hai. Warna HelloBPCL update karke dobara login kijiye. Shikayat ke liye SmartLine 1800 22 4344 par call kijiye, yeh 24 ghante chalu hai.

Tap Download on the status card at the top. The server down screenshot shows BPCL's status, when we last checked, and how many users are reporting problems.

Bill payment problem or a supply issue with BPCL? See the verified BPCL customer care, complaint and emergency numbers, with timings.

1800 22 4344

BPCL · 24x7 · 022-22713000

Full helpline