Axis Direct

axisdirect.in

live

Is Axis Direct down right now?

Q: Which numbers does Axis Direct call customers from?

Four numbers, all in the 1600 series. 1600 313 716 is digital onboarding and trading support, 1600 313 127 and 1600 408 317 are investment and dealing support, and 1600 313 791 is customer service.

Q: How do I contact Axis Direct on WhatsApp?

Axis Direct runs WhatsApp support on 7777096543, linked from its home page. Keep your client code ready when you message.

Axis Direct is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.4s
Last checked: 5 hours ago

Answer: No Axis Direct issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Hit a problem? Report it

Takes a few seconds, no login.

Last 24 hours: 0 reports.

About Axis Direct

Axis Direct is the brand under which Axis Securities Limited offers retail broking and investment services, including equity, derivatives, commodities, currency, mutual funds and IPOs. Clients trade on the web platform and the Axis Direct app, and can link the account to an Axis Bank account.

Axis Securities publishes the numbers its staff call customers from, all in the 1600 series. Commodity and currency traders get support until 11.55 PM on weekdays.

58-day history

healthy reports issues outage

We checked 65 times over the last 58 days — healthy on 58 days. It typically responds in about 0.2s.

58d ago 39d 19d today

Response time · daily average slowest day 1.9s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 1.3s

6 Sep checked, healthy avg 1s

7 Sep checked, healthy avg 1.3s

8 Sep checked, healthy avg 0.9s

9 Sep checked, healthy avg 1.1s

10 Sep checked, healthy avg 1.2s

11 Sep checked, healthy avg 1.1s

12 Sep checked, healthy avg 1.5s

13 Sep checked, healthy avg 1.1s

14 Sep checked, healthy avg 1.2s

15 Sep checked, healthy avg 1.1s

16 Sep checked, healthy avg 1.9s

17 Sep checked, healthy avg 1.5s

18 Sep checked, healthy avg 0.9s

19 Sep checked, healthy avg 1s

20 Sep checked, healthy avg 0.9s

21 Sep checked, healthy avg 1.4s

22 Sep checked, healthy avg 1.5s

23 Sep checked, healthy avg 1.1s

24 Sep checked, healthy avg 0.6s

25 Sep checked, healthy avg 0.5s

26 Sep 1 report avg 0.5s

27 Sep checked, healthy avg 0.5s

28 Sep checked, healthy avg 0.5s

29 Sep checked, healthy avg 1s

30 Sep checked, healthy avg 1s

1 Oct checked, healthy avg 1.4s

2 Oct checked, healthy avg 1s

3 Oct checked, healthy avg 1.4s

4 Oct checked, healthy avg 1s

5 Oct checked, healthy avg 1s

6 Oct checked, healthy avg 1.6s

7 Oct checked, healthy avg 0.4s

8 Oct checked, healthy avg 0.4s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.3s

16 Oct checked, healthy avg 0.3s

17 Oct checked, healthy avg 0.2s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.3s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.4s

22 Oct checked, healthy avg 0.2s

23 Oct checked, healthy avg 0.2s

24 Oct checked, healthy avg 0.4s

If Axis Direct isn't working

See if other Axis Direct traders report it If traders across India are reporting Axis Direct at the same moment, the problem is with the broker. Reinstalling will not fix it.
Confirm in the order book See what reached the exchange before placing a trade again, so a glitch does not leave you with a duplicate.
Reset password with PAN For a failed login, Forgot Password asks for your PAN and sends an OTP. A locked or frozen account can be released from the same Login Support page.
Switch between app and web The Axis Direct app and the web platform are separate ways in. If one fails, sign in on the other.

Other ways to access Axis Direct

Place the order by phone The trading lines on the helpline page take orders and queries on weekdays from 8.45 AM. Keep your client code ready.
Use WhatsApp support WhatsApp support on 7777096543 can help when the app and site will not open. Keep your client code handy.
Commodity desk after hours Commodity and currency trading support answers until 11.55 PM on weekdays, after the main helpdesk closes.
Axis Direct contacts The verified Axis Direct helpline page has the trading, demat, commodity and NRI lines, WhatsApp support and the cyber attack contacts.

Official channels during an outage: X · Facebook · LinkedIn · Website

Questions

Look at how many Axis Direct reports have come in here in the past few minutes. A cluster means the platform is failing for many traders. With none, check your own network and app version before calling support.

If many traders are reporting it here, the fault is at Axis Securities' end. If only your login fails, use Forgot Password on the login page, which resets it with your PAN and an OTP. A blocked or frozen account has its own option under Login Support.

Call 022-40508080 or 022-61480808, the lines Axis Direct lists for all products, trading and queries, between 8.45 AM and 5.30 PM on weekdays. Commodity and currency traders have 022-42274564, answered until 11.55 PM. Check your order book first so you do not repeat a trade.

Four numbers, all in the 1600 series. 1600 313 716 is digital onboarding and trading support, 1600 313 127 and 1600 408 317 are investment and dealing support, and 1600 313 791 is customer service.

Axis Direct runs WhatsApp support on 7777096543, linked from its home page. Keep your client code ready when you message.

Pehla order gaya ya nahi, yeh order book mein confirm kijiye. Platform band ho to 022-40508080 ya 022-61480808 par phone kijiye, weekdays mein 8.45 AM se 5.30 PM tak. Is page par Axis Direct ki reports bhi check kijiye.

Tap Download on the status card at the top. The server down screenshot shows Axis Direct's status, when we last checked, and how many users are reporting problems.

Order stuck or account not working on Axis Direct? See the verified Axis Direct customer care, support and call and trade numbers.

022-40508080

Axis Direct · Mon-Fri, 8.45 AM-5.30 PM

Full helpline