Is Air India Express down right now?
Air India Express is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.1s
- Last checked
- 5 hours ago
Answer: No Air India Express issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:03 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
Air India Express not working? Report it
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Last 24 hours: 0 reports.
About Air India Express
Air India Express (Air India Express Limited) is the low-cost airline of the Air India group, a wholly-owned subsidiary of Air India Limited. It flies domestic routes and to the Gulf and Southeast Asia, and sells tickets, web check-in and add-ons on airindiaexpress.com and its app.
Its assistant Tia handles support on the website, the app and WhatsApp, including rescheduling and refunds for cancelled flights.
24-day history
We checked 26 times over the last 24 days — healthy on 24 days. It typically responds in about 0.2s.
Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.
If Air India Express isn't working
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See if other Air India Express flyers report it If many flyers report at once, the fault is with Air India Express.
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Mind the 2-hour cut-off Domestic web check-in closes 2 hours before departure, and a fare refund needs a cancellation at least 2 hours ahead.
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Open the refund link in another browser If a reschedule or refund link from Air India Express fails, try a different browser.
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Update the app Install the newest Air India Express app before retrying check-in or payment.
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Use the website instead When the app keeps failing, airindiaexpress.com in a phone browser offers the same Manage Booking.
Other ways to access Air India Express
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Chat with Tia on WhatsApp Send a message to +91 63600 12345 to reschedule, refund or check in without the website.
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Check in at the airport The Air India Express counter can check you in if web check-in will not load.
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Walk in to a travel service centre Air India Express travel service centres help with bookings, changes and refund links.
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Call the contact centre The Air India Express helpline page has the 24x7 numbers and the WhatsApp line.
Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website
Questions
Reports from other flyers in our live check answer that. A rush of them means the Air India Express website or app is having trouble. For one delayed or cancelled flight, check Flight Status or ask Tia on WhatsApp.
Check which step fails: a payment step can time out. Try again after a few minutes, or use Tia on WhatsApp for check-in and changes.
For domestic flights, web check-in opens 14 days before departure and closes 2 hours before. Guests needing special assistance, those with an infant 8 days old or younger, and children travelling alone must check in at the airport counter.
Move to a new flight up to 7 days before or after the original departure, free of charge, or take a full refund. Both options are on Tia's WhatsApp chat until 2 hours before the original departure time.
Cancel at least 2 hours before departure for a refund minus the cancellation fee. After that, or if you did not board, only the airport tax is refundable; claim it within six months of the flight date. A refund to the original payment mode carries a refund fee.
No. A soft copy works: the PDF, your iOS wallet, or the boarding pass in the Air India Express app.
Tap Download on the status card at the top. The server down screenshot shows Air India Express's status, when we last checked, and how many users are reporting problems.
Payment stuck, ticket not received, or a refund pending on Air India Express? See the verified Air India Express customer care and support numbers, with timings.
Related & alternatives
If Air India Express is down, these other booking servicess are what people use in India, each with live status, so you can still check and book.
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Unofficial status from automated checks & user reports. Not affiliated with Air India Express. Status may be inaccurate, confirm on the official site.