Why is Tata AIG server not working today?

Find the step that fails. Check these first: the login or OTP step on Self Service, · the renewal payment page, · claim document uploads on a slow mobile connection. If only one task fails, try it in the TATA AIG Insurance app before you assume the whole site is down.

How do I download my Tata AIG policy?

Open Self Service on tataaig.com or the app and pick your product: Motor, Health, Travel or Liability. 1. Choose Download Policy. 2. Enter your policy number and the details asked. 3. Save the PDF. InstaChat on WhatsApp can also share your existing policy details.

How do I intimate a Tata AIG claim?

Use Initiate Claim in the app or on the Self Service page, or call the 24/7 support line. You get a Claim Reference Number; keep it for every follow-up. Cashless health claim: send the cashless form from the hospital within 24 hours of admission · Reimbursement: submit documents within 15 days of discharge · Motor: ask while registering whether an FIR is needed. A branch office can also take the claim.

Can I get cashless at a hospital outside the Tata AIG network?

Yes, through Tata AIG's #GetCashless facility: 1. SMS GetCashless to the number on our Tata AIG helpline page, or call the 24/7 line. 2. A claim expert calls you for the hospital details. 3. Tata AIG verifies the hospital and issues an authorisation letter. Otherwise, pay the bill and file a reimbursement claim.

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Is Tata AIG down right now?

Q: How do I track my Tata AIG claim status?

Open Track Claim / Upload Documents under Self Service, or Track Claim on the Claims page, with your Claim Reference Number. Missing papers can be uploaded on the same screen itself. For a claim over Rs 1 lakh, keep your CKYC form ready, as Tata AIG needs it to process the claim.

Tata AIG is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 5 hours ago

Answer: No Tata AIG issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Tata AIG site or app giving trouble? Report it

One tap, no sign-in needed.

Last 24 hours: 0 reports.

About Tata AIG

Car, bike, health and travel cover from Tata AIG General Insurance Company Limited is bought, renewed and claimed on tataaig.com and the TATA AIG Insurance app. The company is a joint venture of the Tata Group and American International Group (AIG), and has been selling policies since January 2001.

Its Self Service section covers policy download, policy edits, renewal notices, claim intimation and claim tracking. Life insurance is not sold here; that is Tata AIA, a separate company.

22-day history

healthy reports issues outage

We checked 22 times over the last 22 days — healthy on 22 days. It typically responds in about 0.2s.

22d ago 15d 7d today

Response time · daily average slowest day 0.3s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

3 Oct checked, healthy avg 0.3s

4 Oct checked, healthy avg 0.2s

5 Oct checked, healthy avg 0.3s

6 Oct checked, healthy avg 0.2s

7 Oct checked, healthy avg 0.2s

8 Oct checked, healthy avg 0.3s

9 Oct checked, healthy avg 0.2s

10 Oct checked, healthy avg 0.2s

11 Oct checked, healthy avg 0.3s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.2s

14 Oct checked, healthy avg 0.2s

15 Oct checked, healthy avg 0.2s

16 Oct checked, healthy avg 0.2s

17 Oct checked, healthy avg 0.3s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.3s

22 Oct checked, healthy avg 0.3s

23 Oct checked, healthy avg 0.2s

24 Oct checked, healthy avg 0.2s

If Tata AIG isn't working

See if other Tata AIG policyholders report it Tata AIG reports arriving from many cities together point to a problem at Tata AIG.
Switch between app and site If tataaig.com will not load a page, try the same task in the TATA AIG Insurance app, or the other way round.
OTP not arriving Check that you are using the mobile number on your policy, wait a minute, then ask for a fresh OTP once.
Upload failing Move to a stronger connection before uploading claim documents, and send one file at a time.
Clear the browser cache Clear cache and cookies, or open Self Service in a private window, then sign in again.

Other ways to access Tata AIG

TATA AIG Insurance app Policy download, renewal, Initiate Claim and the cashless health check-up are all in the app as well, so a stuck web page need not stop you.
InstaChat on WhatsApp Get policy details, renewal links and help filing or tracking a claim over chat.
Visit a branch A Tata AIG branch office can register a motor claim for you.
Reach Tata AIG The 24/7 number, senior citizen toll-free line and claims email are on our Tata AIG helpline page.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website

Questions

Reports from Tata AIG policyholders across India gather on this page, next to our own check of tataaig.com. Many reports of the same failure within an hour mean Tata AIG has a problem. With no other reports, check your own login, browser and connection.

Find the step that fails. Check these first:

the login or OTP step on Self Service,
the renewal payment page,
claim document uploads on a slow mobile connection.

If only one task fails, try it in the TATA AIG Insurance app before you assume the whole site is down.

Open Self Service on tataaig.com or the app and pick your product: Motor, Health, Travel or Liability.

Choose Download Policy.
Enter your policy number and the details asked.
Save the PDF.

InstaChat on WhatsApp can also share your existing policy details.

Use Initiate Claim in the app or on the Self Service page, or call the 24/7 support line. You get a Claim Reference Number; keep it for every follow-up.

Cashless health claim: send the cashless form from the hospital within 24 hours of admission.
Reimbursement: submit documents within 15 days of discharge.
Motor: ask while registering whether an FIR is needed. A branch office can also take the claim.

Open Track Claim / Upload Documents under Self Service, or Track Claim on the Claims page, with your Claim Reference Number. Missing papers can be uploaded on the same screen itself. For a claim over Rs 1 lakh, keep your CKYC form ready, as Tata AIG needs it to process the claim.

Yes, through Tata AIG's #GetCashless facility:

SMS GetCashless to the number on our Tata AIG helpline page, or call the 24/7 line.
A claim expert calls you for the hospital details.
Tata AIG verifies the hospital and issues an authorisation letter.

Otherwise, pay the bill and file a reimbursement claim.

Do not pay a second time straight away. Wait a little, then check Download Renewal Notice and Download Policy under Self Service to see whether the renewal went through. If money left your account and no policy appears, call the 24/7 support line with your policy details. Tata AIG checks the payment and processes any refund due. The app also sends renewal reminders with an instant renew option.

Yes. The download button on the status card saves a server down image with Tata AIG's status, the time of our last check, and how many users are reporting problems.

Need to intimate a claim or pay premium for Tata AIG? See the verified Tata AIG claim and customer care helpline numbers.

022 6489 8282

Tata AIG · 24x7

Full helpline