Why is the LIC server not working today?

Usually one route is failing, not the whole of LIC. Wrong portal: residents log in at ebiz.licindia.in and NRIs at nriebiz.licindia.in · Sign-in method: the login page takes User ID, OTP, QR code or e-Pramaan, so switch if one fails · Only paying? Quick Pay takes the renewal premium without any login. A burst of reports from many policyholders points to LIC's own systems.

LIC

licindia.in

live

Is LIC down right now?

Q: How do I check my LIC policy status without the portal?

Send an SMS reading LICHELP followed by your policy number to 9222492224, or message LIC on WhatsApp at 8976862090. Neither needs the website.

LIC is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.2s
Last checked: 6 hours ago

Answer: No LIC issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About LIC

Life Insurance Corporation of India, LIC, is the Government of India's life insurer, registered with IRDAI. Policyholders pay premiums, check policy status, download statements and track claims on its Customer Portal at ebiz.licindia.in, while NRIs use a separate NRI Customer Portal.

A premium can be paid without logging in through Quick Pay, which also takes loan interest and gives receipts. The My LIC app carries the same policy services on a phone, and basic policy status comes by WhatsApp or SMS.

72-day history

healthy reports issues outage

We checked 98 times over the last 72 days — healthy on 65 days. It typically responds in about 0.2s.

72d ago 48d 24d today

Response time · daily average slowest day 14.3s

Dashed line is its usual 0.2s, measured over the last 14 days. Gaps are days with no timing data.

14 Aug no data

15 Aug no data

16 Aug checked, healthy

17 Aug no data

18 Aug checked, healthy

19 Aug no data

20 Aug checked, healthy

21 Aug no data

22 Aug checked, healthy

23 Aug no data

24 Aug checked, healthy

25 Aug no data

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.1s

6 Sep checked, healthy avg 0.1s

7 Sep checked, healthy avg 0.1s

8 Sep checked, healthy avg 0.1s

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.2s

13 Sep checked, healthy avg 0.1s

14 Sep checked, healthy avg 0.1s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0.1s

17 Sep checked, healthy avg 0.1s

18 Sep checked, healthy avg 0.1s

19 Sep checked, healthy avg 0.1s

20 Sep checked, healthy avg 0.1s

21 Sep checked, healthy avg 0.1s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.2s

24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0.1s

26 Sep checked, healthy avg 0.1s

27 Sep checked, healthy avg 0.1s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0.2s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.2s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.2s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.6s

10 Oct checked, healthy avg 14.3s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.2s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.2s

16 Oct checked, healthy avg 0.2s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.2s

21 Oct checked, healthy avg 0.4s

22 Oct checked, healthy avg 0.2s

23 Oct checked, healthy avg 0.2s

24 Oct checked, healthy avg 0.2s

If LIC isn't working

Premium payment failing? Use Quick Pay on the Customer Portal, which needs no login, and check the receipt before paying twice.
Login not working? Residents use ebiz.licindia.in and NRIs nriebiz.licindia.in; the two logins are separate.
OTP not arriving? Switch to User ID, the QR code or e-Pramaan on the same login page.
Only need the status? SMS LICHELP and your policy number to 9222492224.
Check the live status above If many people across India are reporting LIC right now, it is a wider problem and not just you.

Other ways to access LIC

Status by WhatsApp or SMS WhatsApp 8976862090, or SMS LICHELP with your policy number to 9222492224.
Pay through Quick Pay Quick Pay on ebiz.licindia.in takes the renewal premium, advance premium and loan interest without the portal login.
Use the My LIC app LIC's My LIC app on Android and iOS handles policy services and pending actions when the website is slow.
Visit a Customer Zone LIC Customer Zones help in person Monday to Friday, 8 AM to 8 PM, with address changes, premium paid certificates and life certificates. The branch locator on licindia.in finds one.
Stuck premium or claim The verified LIC helpline page lists the 24x7 call centre, WhatsApp, the LICHELP SMS and LIC's grievance email.

Official channels during an outage: X · Facebook · Instagram · YouTube · LinkedIn · Website

Questions

Check the live reports on this page. If policyholders across India report the Customer Portal or premium payment failing together, it is downtime or a technical issue at LIC. When it is only you, try Quick Pay or the My LIC app before waiting it out.

Usually one route is failing, not the whole of LIC.

Wrong portal: residents log in at ebiz.licindia.in and NRIs at nriebiz.licindia.in.
Sign-in method: the login page takes User ID, OTP, QR code or e-Pramaan, so switch if one fails.
Only paying? Quick Pay takes the renewal premium without any login.

A burst of reports from many policyholders points to LIC's own systems.

Check the premium status on the Customer Portal before paying again, or ask on WhatsApp at 8976862090. Quick Pay's Download Receipt shows whether LIC received it. Keep the bank reference, and if the premium still has not reached the policy, file a complaint on the portal or write to [email protected].

Use another way in while it recovers. Quick Pay on the Customer Portal handles renewal premium, loan interest and receipt downloads without a login. The My LIC app covers policy services on your phone, and an SMS reading LICHELP with your policy number gives status without the site.

Check you are on the right portal first: ebiz.licindia.in for residents, nriebiz.licindia.in for NRIs. New users sign up with the policy number, premium amount, date of birth, mobile number and email id. If the OTP does not come, sign in with User ID or the QR code instead.

Send an SMS reading LICHELP followed by your policy number to 9222492224, or message LIC on WhatsApp at 8976862090. Neither needs the website.

Dobara pay karne se pehle Customer Portal par premium status dekh lein, ya WhatsApp 8976862090 par poochh lein. Bank reference sambhal kar rakhein. Phir bhi policy mein na dikhe to [email protected] par likhein.

Tap Download on the status card at the top. The server down screenshot shows LIC's status, when we last checked, and how many users are reporting problems.

Need to intimate a claim or pay premium for LIC? See the verified LIC claim and customer care helpline numbers.

022 6827 6827

LIC · 24x7

Full helpline