Is Perplexity down right now?

Perplexity is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 403 OK
Response: 0.1s
Checked: 1 hour ago

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Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

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Last 24 hours: 0 reports.

About Perplexity

Perplexity works as an answer engine rather than a chatbot. Ask it something and it searches, then replies with a direct answer and citations showing where each part came from.

That makes it useful for current information, the kind a model's own training would not carry, and for research where the source matters as much as the answer. It runs on the web and mobile, free and Pro. It is used worldwide with a fast growing base in India, partly because it has been bundled with some Indian telecom plans.

No reports yet, be the first to report an issue above.

If Perplexity isn't working

Refresh or start a new thread Reload the page or app and start a fresh thread. A stuck or failed answer often works on a retry.
Check your connection Switch between Wi-Fi and mobile data and turn off any VPN or proxy, since these can block Perplexity.
Check if it is a plan limit On the free plan some features and Pro searches have limits that reset after a while. If you see a limit, wait for the reset rather than retrying repeatedly.
Check the official status page Perplexity publishes a status page for confirmed incidents. Check it alongside the live reports here.
Check the live status above If many people across India are reporting Perplexity right now, it is a wider problem and not just you.

Other ways to access Perplexity

Use another AI tool or a search engine ChatGPT, Gemini or Claude, or a normal web search, can answer your question while Perplexity is down.
Try the app instead of the web, or the reverse If the Perplexity website is failing, the app often works, and vice versa.
Check the official status page The status page confirms incidents and shows what is affected.
Retry after a short wait Load-related failures usually clear on their own, so a short wait and retry often works.

Official updates during an outage: X

Questions

Check the live status and report map above. If reports are spiking across India, it is a wider Perplexity problem. Perplexity is a global service, so an outage usually affects users everywhere at once.

Usually load or a fault on Perplexity's side, which can make an answer fail or the sources not load. It normally clears on its own. Starting a new thread and refreshing often helps in the meantime.

At busy times answers can slow down or sources can fail to load under heavy demand. Wait a little and retry. On the free plan some features also have limits that reset later.

If many people across India are reporting it here at the same time, it is down for everyone. If not, switch between Wi-Fi and mobile data, turn off any VPN, and reload the page.

Pehle upar live status dekhein. Agar bahut log report kar rahe hain to outage hai. Warna naya thread start karein, refresh karein, aur internet ya VPN check karein. Peak time par answer slow ya sources load na hona aam baat hai.

Yes. Tap the Download button on the live status card at the top of this page to save the Perplexity server down image. The screenshot shows Perplexity's current status, the last checked time and how many users across India are reporting problems right now. So when Perplexity is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.

We run an on-demand server check from our side and combine it with real user reports across India. Reports are the main signal, because Perplexity can respond to our check while it is still failing for many users. So if reports are spiking here, it is a real problem even if the site loads for us.

Need help with your Perplexity account or billing? See how to reach Perplexity support.

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