Perplexity

perplexity.ai

live

Is Perplexity down right now?

Q: Why is Perplexity server not working today?

Check status.perplexity.com for an open incident. Perplexity says trouble generating a response, missing sessions or slowness usually clears within 30 minutes to a few hours.

Q: Why does Perplexity show a Cloudflare screen?

Perplexity uses Cloudflare checks to stop abuse, and a VPN can trigger them. Turn off the VPN or proxy, log in, update your browser, or clear its cache and cookies.

Q: Why am I not getting the Perplexity sign-in code?

Look in spam or junk, and add team@mail.perplexity.ai to your safe senders list. Perplexity recommends signing in with a Google or Apple account, which avoids the email code altogether.

Q: Why is Perplexity not working on WhatsApp?

Perplexity answers on WhatsApp at +1 (833) 436-3285, the number on its official WhatsApp channel. If it stops replying: (1) save the number with the +1 country code and start a fresh chat, (2) update WhatsApp and check that your phone is online, (3) look at status.perplexity.com for an open incident, (4) use the Perplexity app or perplexity.ai until the chat answers again.

Perplexity is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.1s
Last checked: 6 hours ago

Answer: No Perplexity issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Not working for you? Report it

Takes 5 seconds, no login needed.

Last 24 hours: 0 reports.

About Perplexity

Perplexity AI runs an answer engine: you ask a question, it searches the web and replies with an answer and the sources it used. It works in the browser, the mobile apps and a desktop app, on a free plan or paid Pro and Max.

Airtel customers in India could claim 12 months of free Pro until that offer closed on 16 January 2026. Perplexity posts incidents on its status page, and says slow replies or missing sessions usually clear within 30 minutes to a few hours.

72-day history

healthy reports issues outage

We checked 70 times over the last 72 days — healthy on 66 days. It typically responds in about 0.1s.

72d ago 48d 24d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

14 Aug no data

15 Aug no data

16 Aug checked, healthy

17 Aug no data

18 Aug checked, healthy

19 Aug checked, healthy

20 Aug no data

21 Aug checked, healthy

22 Aug checked, healthy

23 Aug no data

24 Aug checked, healthy

25 Aug no data

26 Aug checked, healthy

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.1s

6 Sep checked, healthy avg 0.2s

7 Sep checked, healthy avg 0.1s

8 Sep checked, healthy avg 0.1s

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.1s

13 Sep checked, healthy avg 0.1s

14 Sep checked, healthy avg 0.1s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0s

17 Sep checked, healthy avg 0.1s

18 Sep checked, healthy avg 0.2s

19 Sep checked, healthy avg 0.1s

20 Sep checked, healthy avg 0.1s

21 Sep checked, healthy avg 0.1s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.1s

24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0.1s

26 Sep checked, healthy avg 0.1s

27 Sep checked, healthy avg 0s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0.1s

30 Sep checked, healthy avg 0.1s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.1s

If Perplexity isn't working

See if other Perplexity users in India report it When Perplexity reports rise quickly across India, the fault is Perplexity's, not your device's.
Hard refresh the page Press Ctrl+F5 on Windows or Command+Shift+R on a Mac to reload Perplexity fully.
Update the app On a phone, check your app store for a newer Perplexity version and install it.
Turn off the VPN A VPN or proxy can trigger Cloudflare checks and stop the page loading. Disconnect it and try again.
Find the sign-in email Check spam and junk for the code from [email protected], and mark it as not spam.

Other ways to access Perplexity

Sign in with Google or Apple If the email code never arrives, sign in with your Google or Apple account instead, the method Perplexity recommends.
Use another AI tool or search ChatGPT, Gemini, Claude or an ordinary web search can answer an urgent question while Perplexity recovers.
Ask the Discord community Perplexity's official Discord answers quick questions, and other users share workarounds there.
Billing, Airtel Pro or refunds Contact routes, the support email and the refund windows are on the Perplexity helpline page.

Official channels during an outage: X · Instagram · YouTube · LinkedIn · WhatsApp · Website

Questions

Perplexity users in India report problems on this page. A quick rise in reports means the service is struggling for everyone. If yours is the only complaint, try a hard refresh or switch off your VPN first.

Check status.perplexity.com for an open incident. Perplexity says trouble generating a response, missing sessions or slowness usually clears within 30 minutes to a few hours.

Perplexity uses Cloudflare checks to stop abuse, and a VPN can trigger them. Turn off the VPN or proxy, log in, update your browser, or clear its cache and cookies.

Look in spam or junk, and add [email protected] to your safe senders list. Perplexity recommends signing in with a Google or Apple account, which avoids the email code altogether.

Make sure you are signed in to the account that holds the subscription, then check Settings, Manage Subscription. Perplexity pauses a free promotional Pro if you did not add a valid card within a week of being asked.

Perplexity answers on WhatsApp at +1 (833) 436-3285, the number on its official WhatsApp channel. If it stops replying: (1) save the number with the +1 country code and start a fresh chat, (2) update WhatsApp and check that your phone is online, (3) look at status.perplexity.com for an open incident, (4) use the Perplexity app or perplexity.ai until the chat answers again.

status.perplexity.com par dekhiye koi incident chal raha hai ya nahi. Nahi hai to page ko hard refresh kariye, app update kariye aur VPN band kariye.

Yes. Tap Download on the status card at the top. The saved server down screenshot shows Perplexity's status, the last checked time, and how many users are reporting problems.

Need help with your Perplexity account or billing? See how to reach Perplexity support.

+1 (833) 436-3285

Perplexity

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