How do I complain about a Nayara petrol pump?

Call 1800 1200 330 during customer care hours, or write to customer.care@nayaraenergy.com, the address Nayara gives for complaints and concerns. Include the outlet name, the town, and the date and time.

Nayara Energy ki site nahi khul rahi, kya karein?

Doosre network ya browser se site kholiye. Petrol pump par tel lene ke liye site ki zaroorat nahi. Shikayat ke liye customer.care@nayaraenergy.com par likhiye, ya Monday se Saturday subah 9 se shaam 6 baje ke beech 1800 1200 330 par call kijiye.

Nayara Energy

nayaraenergy.com

live

Is Nayara Energy down right now?

Q: When is Nayara Energy customer care open?

Monday to Saturday, 9 AM to 6 PM, excluding holidays, on the toll-free 1800 1200 330. Outside those hours, write to customer.care@nayaraenergy.com for a complaint.

Nayara Energy is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.7s
Last checked: 5 hours ago

Answer: No Nayara Energy issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:02 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Report the problem

Takes seconds, nothing to sign into.

Last 24 hours: 0 reports.

About Nayara Energy

Nayara Energy Limited runs more than 6,500 petrol pumps across India, fed by its own refinery at Vadinar in Gujarat, which it describes as India's second-largest single-site refinery. Its corporate office is at Godrej BKC in Mumbai.

On nayaraenergy.com you can find the nearest Nayara pump, apply for a dealership and look up contacts. Customer care runs on a toll-free line during the day, Monday to Saturday.

47-day history

healthy reports issues outage

We checked 50 times over the last 47 days — healthy on 47 days. It typically responds in about 0.7s.

47d ago 31d 16d today

Response time · daily average slowest day 5.1s

Dashed line is its usual 0.7s, measured over the last 14 days. Gaps are days with no timing data.

8 Sep checked, healthy avg 0.9s

9 Sep checked, healthy avg 2s

10 Sep checked, healthy avg 2s

11 Sep checked, healthy avg 1.9s

12 Sep checked, healthy avg 2.3s

13 Sep checked, healthy avg 2.1s

14 Sep checked, healthy avg 2s

15 Sep checked, healthy avg 1.8s

16 Sep checked, healthy avg 1.9s

17 Sep checked, healthy avg 2.1s

18 Sep checked, healthy avg 2.1s

19 Sep checked, healthy avg 2.1s

20 Sep checked, healthy avg 2s

21 Sep checked, healthy avg 1.9s

22 Sep checked, healthy avg 3.2s

23 Sep checked, healthy avg 2s

24 Sep checked, healthy avg 2.1s

25 Sep checked, healthy avg 2s

26 Sep checked, healthy avg 2.3s

27 Sep checked, healthy avg 2.4s

28 Sep checked, healthy avg 2.1s

29 Sep checked, healthy avg 2.1s

30 Sep checked, healthy avg 2s

1 Oct checked, healthy avg 1.8s

2 Oct checked, healthy avg 1.6s

3 Oct checked, healthy avg 5.1s

4 Oct checked, healthy avg 2.4s

5 Oct checked, healthy avg 2s

6 Oct checked, healthy avg 2s

7 Oct checked, healthy avg 0.8s

8 Oct checked, healthy avg 0.9s

9 Oct checked, healthy avg 1.8s

10 Oct checked, healthy avg 0.7s

11 Oct checked, healthy avg 0.7s

12 Oct checked, healthy avg 0.7s

13 Oct checked, healthy avg 0.9s

14 Oct checked, healthy avg 0.8s

15 Oct checked, healthy avg 0.7s

16 Oct checked, healthy avg 0.8s

17 Oct checked, healthy avg 0.7s

18 Oct checked, healthy avg 0.6s

19 Oct checked, healthy avg 0.9s

20 Oct checked, healthy avg 0.8s

21 Oct checked, healthy avg 0.7s

22 Oct checked, healthy avg 0.8s

23 Oct checked, healthy avg 0.8s

24 Oct checked, healthy avg 0.7s

If Nayara Energy isn't working

Try another network or browser Nayara's site not loading while the reports here stay low? Test it on mobile data or in a different browser.
Open the locator directly The petrol pump locator sits at nayaraenergy.com/petrol-pump-near-me. Open that address directly if the home page is slow.
Call within helpline hours The toll-free runs Monday to Saturday, 9 AM to 6 PM, and is closed on holidays. Email customer care at other times.
Check the live status on this page If many people across India are reporting Nayara Energy together, the fault is at its end. Wait a little and try again.

Other ways to access Nayara Energy

Fill up as usual Nayara's petrol pumps keep selling fuel when the website is down. Pay at the counter and keep your receipt.
Franchisees: use your own helpdesk Existing franchisees reach Nayara on the franchisee helpdesk or franchisee support email, not the consumer line.
Write in after hours Nayara's complaint mailbox takes mail on Sundays, holidays and evenings, when the toll-free line is closed.
See the verified list The verified Nayara Energy contacts set out the customer line, its hours and the separate franchisee route.

Official channels during an outage: X · Facebook · Instagram · LinkedIn · YouTube · Website

Questions

Check the Nayara Energy reports on this page. When many people report the site or the petrol pump locator together, the fault is at Nayara's end. If it is only you, a different browser or mobile data is the quickest test.

The site carries three main things: the petrol pump locator, dealership applications and contact details. One page can fail while the others load. Nayara's petrol pumps keep selling fuel whether the website is up or not.

No. Nayara Energy says on its FAQ page that its operations remain fully stable and functional, and its petrol pumps across India keep running.

Monday to Saturday, 9 AM to 6 PM, excluding holidays, on the toll-free 1800 1200 330. Outside those hours, write to [email protected] for a complaint.

Call 1800 1200 330 during customer care hours, or write to [email protected], the address Nayara gives for complaints and concerns. Include the outlet name, the town, and the date and time.

Doosre network ya browser se site kholiye. Petrol pump par tel lene ke liye site ki zaroorat nahi. Shikayat ke liye [email protected] par likhiye, ya Monday se Saturday subah 9 se shaam 6 baje ke beech 1800 1200 330 par call kijiye.

Tap Download on the status card at the top. The server down screenshot shows Nayara Energy's status, when we last checked, and how many users are reporting problems.

Bill payment problem or a supply issue with Nayara Energy? See the verified Nayara Energy customer care, complaint and emergency numbers, with timings.

1800 1200 330

Nayara Energy · Mon-Sat, 9 AM-6 PM · 022-66121800

Full helpline