Is Instamojo down right now?

Instamojo is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
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Checked: 55 minutes ago

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Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

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Last 24 hours: 0 reports.

About Instamojo

Built for the seller who does not have a developer, Instamojo lets a small business collect payments through a link, a hosted store or an embedded button without anyone writing code. The Bengaluru company operates as Instamojo Research and Development Private Limited.

Its user base skews to solo sellers, coaches, course creators and small D2C brands rather than large merchants, which shapes both what breaks and when. Payout timing and checkout failures are the recurring complaints, and load rises through festive sale weeks.

No reports yet, be the first to report an issue above.

If Instamojo isn't working

Check the live status above A national spike means waiting rather than rebuilding your store page. Nothing in your dashboard will change the outcome.
Open the official status page too Instamojo runs its own system status page, which confirms whether an incident is open at their end and often gives a rough timeline.
Payout not received Look at the payout status in the dashboard first. Settlement timing and account reviews explain most delays that get reported as outages.
Checkout failing for buyers Ask a buyer which method failed. If cards fail while UPI works, the fault is at a bank rather than in your store setup.
Payment taken but no order Get the payment reference from the buyer and search the dashboard. An uncaptured payment reverses to them automatically in a few working days.

Other ways to access Instamojo

Send a UPI request directly For a sale that cannot wait, collecting by UPI keeps the order alive and can be reconciled afterwards.
Share an alternative payment link A second gateway or a bank collect link is worth having ready, especially through festive weeks when volumes peak.
Watch the official status page Their own status page updates during an incident, which saves you guessing about when to reopen checkout.
Write in with the right details The verified Instamojo contact details cover the support mailbox and help centre, and note what to keep ready, since there is no phone line.

Official updates during an outage: X · Facebook · Instagram · LinkedIn · YouTube

Questions

The live reading and reports above are the quickest check. Sellers report faster than buyers here, so a rise in reports often shows up before you notice orders drying up.

Checkout and payouts break for different reasons. A failing checkout is often the partner bank or the payment method behind it rather than Instamojo, while a delayed payout is usually settlement timing or a hold on the account. Dashboard and store loading problems are the ones that point at Instamojo itself.

Yes, Instamojo publishes its own system status page, and it is worth opening alongside this one. It will say plainly whether they have an incident open, which settles the question of whether the fault is at their end.

Most often it is timing. Funds are released after the standard settlement window, and a new account or an unusual transaction can add a review. Check the payout status in the dashboard before treating it as a fault.

Ask the buyer for the payment reference and look it up in the dashboard, since a payment can succeed while the order record lags. If it never captured, the amount reverses to the buyer by itself in a few working days.

Pehle upar diya live status aur unka apna status page dekh lein. Agar unki taraf se dikkat hai to intezaar ke alawa kuch nahi. Buyer ko doosra tarika de dein, jaise UPI, taki order na chhoote. Payment ho gayi aur order nahi dikha to reference number se dashboard mein check karein.

Yes, via the Download control on the panel above, which turns the present reading into an image marked with the check time and how many people are reporting problems. Sellers use it to show a buyer, honestly and with a timestamp, why their checkout kept failing.

An automated check from our side, combined with reports from sellers and buyers across India. The reports matter most, because the Instamojo site can load while a checkout or a payment link fails for the person trying to pay.

Money stuck or payment failed on Instamojo? See the verified Instamojo customer care and helpline numbers, with support timings.

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