Instamojo Customer Care & Helpline

Support is email and ticket only. Instamojo publishes a single support address and a help centre, and no phone line appears anywhere on its own contact page, so sellers raise issues from the dashboard instead.

It also runs a public system status page, worth checking first when a checkout or payout looks broken because that will say plainly whether the fault is at their end. Keep the payment or payout ID ready when you write in. Buyers who paid a seller through Instamojo are usually quicker asking that seller for the refund, and no genuine agent will ever want banking credentials or an OTP to release a held payout.