Is FASTag down right now?
FASTag is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.1s
- Last checked
- 6 hours ago
Answer: No FASTag issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:00 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
Not working for you? Report it
Takes 5 seconds, no login needed.
Last 24 hours: 0 reports.
About FASTag
FASTag is the RFID toll tag fixed on the windscreen, read by the lane scanner as you drive through a plaza. It runs on three parties: the bank that issued your tag, the NETC network that settles the payment, and the plaza equipment, with Indian Highways Management Company Ltd (IHMCL) running the programme for NHAI.
That split decides who can help. Recharge, balance, KYC and blacklisting sit with the issuer bank, while a wrong deduction at a plaza or a highway problem goes to the 1033 helpline. Private vehicles can also buy NHAI's FASTag Annual Pass on the Rajmargyatra app.
Live reports
showing 8 of 11
- No one has reported a problem with FASTag in the last 24 hours.
- History has 11 reports from the last 71 days.
-
6 Oct
TirupatiJio
Recharge / payment failed
“Not working payment is pending” — Guest
-
6 Oct
TirupatiJio
Login / KYC not working
-
6 Oct
TirupatiJio
Recharge / payment failed
-
25 Sep
PimpriAirtel
Login / KYC not working
-
17 Sep
IndoreJio
Login / KYC not working
-
17 Sep
IndoreJio
Recharge / payment failed
-
14 Sep
JaipurAirtel
Balance not updating
-
14 Sep
AgraAirtel
Recharge / payment failed
What people are reporting
11
reports
Where reports come from — 5 states
11
reports
Which networks — 2 networks
11
reports
Most reports about FASTag in the last 90 days, up to 23 Oct 2026, 5:30 AM IST, are coming from Jio users (73%) — more than that network's usual share of reports here, so this may be affecting one network rather than everyone.
71-day history
We checked 114 times over the last 71 days — healthy on 63 days, minor issues on 4 days. It typically responds in about 0.1s.
Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.
Recent reports & outages
Reported problems minor
Peaked at 2 reports in an hour on 14 Sep.
Reachability issue minor
Our checks could not reach FASTag for about 3m 18s.
If FASTag isn't working
-
Tag not reading at the lane? Clean the windscreen strip and check the tag is not peeling. A loose tag reads badly and can end up blacklisted.
-
Balance or recharge not updating? Recharge runs on the issuer bank's system. If the bank debited you but the tag shows no top-up, call the bank's FASTag call centre.
-
Charged twice at a plaza? Call 1033 with the vehicle number, the plaza name and the time of the crossing.
-
Check the live status above If many people across India are reporting FASTag right now, it is a wider problem and not just you.
Other ways to access FASTag
-
Pay at the plaza A lane still takes payment when a tag cannot be read, though the charge can be higher.
-
Use the issuer bank's app Recharge, balance and statements live with the bank or wallet that issued the tag.
-
Use the Rajmargyatra app NHAI's Rajmargyatra app sells and activates the FASTag Annual Pass and lists the plazas where it works.
-
Verified contacts The verified FASTag contacts carry the highway helpline and the issuer list.
Official channels during an outage: Instagram · YouTube · Website
Questions
Check the reports on this page. A tag depends on your issuer bank, the settlement network and the plaza reader, so the fault can sit in any of the three. A lane waving everyone through is usually the reader.
People mean one of two problems here. Either the tag will not read at the plaza, or a recharge or balance will not update. The first belongs to the tag or the lane; the second to the bank that issued it. When many users across India report recharges failing together, the issuer or NETC side has a technical issue.
Report it on 1033 with the vehicle number, the plaza name and the time. A wrong or double deduction is a toll dispute, which is exactly what the highway helpline handles.
The issuer bank blocks the tag, not the plaza. IHMCL lists the usual reasons: not enough balance, a vehicle and tag class mismatch, or a tag carried in hand instead of fixed on the windscreen. Recharge first, then call your issuer bank's FASTag helpline to learn the exact reason.
Check three things. The tag may be blacklisted or hotlisted by your bank, so look up its status in the issuer app or on NPCI's check-your-NETC-FASTag-status page. Under One Vehicle One FASTag, only the latest tag on a vehicle stays active and older ones are deactivated. And a loose tag, or one not fixed on the windscreen, can fail at the lane.
It is NHAI's prepaid pass for non-commercial vehicles. It costs Rs 3,075 for 2026-27 and lasts 12 months or 200 toll crossings, whichever comes first; buy it on the Rajmargyatra app or NHAI's website. It works only at NHAI-operated plazas, and a blacklisted, hotlisted or non-affixed FASTag is not eligible. For pass problems, call 1033.
Ye aapke issuer bank ka mamla hai, plaza ka nahi. Bank ke FASTag helpline par baat karein. Toll se judi shikayat ke liye 1033 hai.
Yes. The Download button on the status card saves a server down image with FASTag's status, the time of our last check, and how many users are reporting problems.
Need to contact FASTag? See the verified FASTag helpline and customer care numbers with support hours.
Related & alternatives
If FASTag is down, these other government portals we track may also help, each with live status.
People also check
Unofficial status from automated checks & user reports. Not affiliated with FASTag. Status may be inaccurate, confirm on the official site.