Why is the DGFT site not working today?

Find which part fails: Site will not open for anyone: the DGFT site has a technical issue. Call the EDI helpdesk 1800-572-1550 · Login works but signing fails: check the DSC token, its validity and its driver · IEC shows inactive: DGFT deactivates an IEC that was not updated, and a modification request brings it back · eBRC cannot be made: the bank's inward remittance message (IRM) has to reach DGFT first.

How do I download my e-BRC from the DGFT website?

Open eBRC under Services on dgft.gov.in. View / Cancel eBRC finds and shows an eBRC you already made · Generate eBRC makes a new one: you self-certify it against the inward remittance your bank sent to DGFT · The IRM / ORM Repository lists the remittances banks have uploaded against your PAN. If yours is missing, ask your bank.

DGFT

dgft.gov.in

live

Is DGFT down right now?

Q: How do I check my DGFT complaint status?

Open Complaints / Suggestions / Feedback and choose View Request Status with the reference number you got. Requests raised on or before 6 August 2020 are in the old Contact@DGFT system.

DGFT is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: OK
Response: 0.1s
Last checked: 6 hours ago

Answer: No DGFT issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:01 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

DGFT portal failing? Report it

Seconds to report, no sign-in.

Last 24 hours: 0 reports.

About DGFT

Every Indian importer and exporter deals with the Directorate General of Foreign Trade (DGFT), Ministry of Commerce and Industry. Its portal issues and updates the Importer Exporter Code (IEC), which is the same as the firm's PAN, and handles Advance Authorisation, EPCG, certificates of origin and other export schemes.

Linking an IEC to a portal login needs an Aadhaar OTP or a digital signature (DSC). IECs that are not updated as DGFT requires get deactivated, and a modification request brings them back. Exporters also self-certify their eBRC here, against the inward remittance messages banks send to DGFT.

69-day history

healthy reports issues outage

We checked 66 times over the last 69 days — healthy on 63 days. It typically responds in about 0.1s.

69d ago 46d 23d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

17 Aug no data

18 Aug no data

19 Aug checked, healthy

20 Aug no data

21 Aug checked, healthy

22 Aug no data

23 Aug checked, healthy

24 Aug no data

25 Aug checked, healthy

26 Aug no data

27 Aug checked, healthy

28 Aug checked, healthy

29 Aug checked, healthy

30 Aug checked, healthy

31 Aug checked, healthy

1 Sep checked, healthy

2 Sep checked, healthy

3 Sep checked, healthy

4 Sep checked, healthy

5 Sep checked, healthy avg 0.1s

6 Sep checked, healthy avg 0.1s

7 Sep checked, healthy avg 0.1s

8 Sep checked, healthy avg 0.1s

9 Sep checked, healthy avg 0.1s

10 Sep checked, healthy avg 0.1s

11 Sep checked, healthy avg 0.1s

12 Sep checked, healthy avg 0.1s

13 Sep checked, healthy avg 0.2s

14 Sep checked, healthy avg 0.1s

15 Sep checked, healthy avg 0.1s

16 Sep checked, healthy avg 0.1s

17 Sep checked, healthy avg 0.1s

18 Sep checked, healthy avg 0.1s

19 Sep checked, healthy avg 0.1s

20 Sep checked, healthy avg 0.1s

21 Sep checked, healthy avg 0s

22 Sep checked, healthy avg 0.1s

23 Sep checked, healthy avg 0.1s

24 Sep checked, healthy avg 0.1s

25 Sep checked, healthy avg 0.1s

26 Sep checked, healthy avg 0s

27 Sep checked, healthy avg 0.1s

28 Sep checked, healthy avg 0.1s

29 Sep checked, healthy avg 0s

30 Sep checked, healthy avg 0s

1 Oct checked, healthy avg 0.1s

2 Oct checked, healthy avg 0.1s

3 Oct checked, healthy avg 0.1s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.1s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0s

24 Oct checked, healthy avg 0.1s

If DGFT isn't working

Many reports, or just yours? Many reports together mean the DGFT portal is facing issues. A single signing error points to your DSC setup.
Test the DSC token Reinsert the token, check its validity and install its driver before you retry the signature.
Link your IEC to the login If the dashboard does not show your IEC, log in and use Link IEC on the home page. It asks for an Aadhaar OTP or a digital signature.
Check the IRM before an eBRC An eBRC can only be self-certified against a remittance listed in the IRM / ORM Repository. Look there first if Generate eBRC finds nothing.

Other ways to access DGFT

Raise a helpdesk ticket Complaints and Suggestions on dgft.gov.in takes a ticket with attachments, which works even when a live step fails.
Contact your Regional Authority For a file decision, the DGFT Regional Authority handling your IEC can act on it. Their contacts are on the RA Contact Details page.
Use Jan Sunwai DGFT's Jan Sunwai facility gives traders a hearing on pending issues with the directorate.
Licence status on ICEGATE DGFT links the licence and IEC status pages on ICEGATE, the customs portal. Check an authorisation there when the DGFT portal is slow.
Call the EDI helpdesk The verified DGFT contacts list both toll-free lines, the hours and the helpdesk email.

Official channels during an outage: X · YouTube · Website

Questions

Look at the reports here first. When exporters and consultants in several cities report the same failure, the DGFT portal is facing issues. If only your signing step fails, check the DSC token and its software on your own computer.

Find which part fails:

Site will not open for anyone: the DGFT site has a technical issue. Call the EDI helpdesk 1800-572-1550.
Login works but signing fails: check the DSC token, its validity and its driver.
IEC shows inactive: DGFT deactivates an IEC that was not updated, and a modification request brings it back.
eBRC cannot be made: the bank's inward remittance message (IRM) has to reach DGFT first.

Plug in the DSC token, check that it is valid and linked to your IEC login, and install its driver. The Application Help and FAQs section on dgft.gov.in covers DSC setup. DGFT also asks traders to keep their DSCs safe and to confirm with the DSC vendor that nobody got a DSC against their IEC. For a fault that persists, raise a helpdesk ticket with a screenshot.

Submit an IEC modification request on the DGFT portal. DGFT deactivates IECs that were not updated as its notification requires, and the modification request is the route it names for reactivation.

Open Complaints / Suggestions / Feedback and choose View Request Status with the reference number you got. Requests raised on or before 6 August 2020 are in the old Contact@DGFT system.

Choose Create New Request under Complaints and Suggestions, pick the dropdown that matches your issue and attach screenshots. Each request gets a reference number, and you can mark whether the resolution satisfied you.

Pehle DSC token check kijiye: laga hua hai, valid hai aur driver install hai. Poora portal band ho to EDI helpdesk 1800-572-1550 par baat kijiye, Somvar se Shukravar subah 9.30 se shaam 6 baje tak.

Open eBRC under Services on dgft.gov.in.

View / Cancel eBRC finds and shows an eBRC you already made.
Generate eBRC makes a new one: you self-certify it against the inward remittance your bank sent to DGFT.
The IRM / ORM Repository lists the remittances banks have uploaded against your PAN. If yours is missing, ask your bank.

Yes, tap Download on the status card at the top to save a server down image showing DGFT's current status, the last checked time, and how many users are reporting problems.

Need to contact DGFT? See the verified DGFT helpline and customer care numbers with support hours.

1800-572-1550

DGFT · Mon-Fri, 9.30 AM-6 PM

Full helpline