Paytm Payments Bank
Paytm Payments Bank
paytm.bank.in
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Is Paytm Payments Bank down right now?

Paytm Payments Bank is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h
0
Server
403 OK
Response
0.1s
Checked
56 minutes ago
Download

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

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Last 24 hours: 0 reports.

About Paytm Payments Bank

Launched in November 2017 and headquartered at Noida, Paytm Payments Bank held the savings balances, wallets, FASTags and NCMC cards sitting behind the Paytm app. Vijay Shekhar Sharma held the majority stake, with One97 Communications holding the rest.

It no longer operates as a bank. The RBI cancelled its licence under section 22(4) of the Banking Regulation Act with effect from the close of business on 24 April 2026, and the High Court of Delhi then ordered the bank wound up, appointing an Official Liquidator who has exercised the powers of the board since 8 July 2026.

The domain now serves winding-up notices rather than banking services and the mobile app has been withdrawn. Worth being clear about one thing, the Paytm app is a separate company, One97 Communications, and it carries on through other banking partners.

Live reports

  • No reports yet, be the first to report an issue above.

If Paytm Payments Bank isn't working

  • Do not wait for the app to come back The mobile application has been withdrawn and the licence is cancelled. Nothing you do at your end will restore access, so the effort is better spent on the official claim route.

  • You do not need to file a depositor claim The winding-up notice treats every depositor's claim as already filed. Anyone telling you to submit a form, pay a fee or share an OTP to register a claim is running a scam.

  • Keep your own records Screenshots of the last visible balance, old statements, the registered mobile number and any transaction references are worth saving now, in case the liquidator asks for verification later.

  • Creditors have a deadline, depositors do not If you are a vendor or supplier rather than an account holder, the claim submission window matters and is published on the bank's own site.

  • Check the live status above This tracks whether the bank's notice page itself is reachable. The page loading has no bearing on the winding up, which continues either way.

Other ways to access Paytm Payments Bank

  • The bank's own notice page Winding-up orders, the liquidator's details and every update are published there. It is the only source worth trusting on timelines.

  • Write to the liquidator's office Concerns go to the official liquidator or nodal officer mailbox rather than to any former customer care number. Both addresses are on the Paytm Payments Bank contact page.

  • Creditor claim desk Vendors and suppliers submit through the dedicated clearance desk the bank has published, not by email.

  • Report anyone demanding money Recovery-fee approaches around a bank failure are financial fraud. The national cyber crime helpline on 1930 takes these reports, and the sooner the better.

Questions

Shut down, not down temporarily. The RBI cancelled its banking licence with effect from the close of business on 24 April 2026, and the High Court of Delhi has since ordered the bank wound up. It is not an outage and the service is not coming back.
According to the bank's own winding-up notice, the claim of every depositor is deemed to have been already filed. That covers unused balances in wallets, FASTags, NCMC cards, savings accounts and other deposits, and it means you are not required to submit a fresh claim. The notice says a claim and payment process is being worked out with the regulators and that instructions and timelines will be published.
No. There is no fee to have a deposit claim considered and no agent who can move you up a queue. Any call, message or website asking for money, an OTP, a PIN or remote access to your phone is a fraud built around this closure. Official updates only appear on the bank's own site, linked from the Paytm Payments Bank contact page.
No, and this is where most of the confusion sits. The Paytm app is run by One97 Communications, a different company, and it continues operating through other banking partners. Only Paytm Payments Bank Limited, the licensed bank behind some older wallet and account balances, has been wound up.
No, creditors are a separate track. The bank invited creditor claims through a dedicated clearance desk under a notice dated 30 July 2026, with submissions due by 29 August 2026. Check the official site for the current position before relying on that date, since the liquidator can revise it.
Bank ki apni notice ke mutabik har depositor ka claim pehle se hi darj maana gaya hai, alag se form bharne ki zaroorat nahi. Refund ka tarika aur timeline bank apni website par batayega. Koi bhi aadmi paisa maange ya OTP maange to woh fraud hai, kisi ko kuch mat dein.
Yes. Tap the Download button on the live status card at the top of this page to save the Paytm Payments Bank server down image. The screenshot shows Paytm Payments Bank's current status, the last checked time and how many users across India are reporting problems right now. So when Paytm Payments Bank is actually down you get a real service down screenshot, not a mock-up. Save the service down image to keep it or send it to someone.
We run an on-demand server check from our side and combine it with real user reports across India. Reports are the main signal, because Paytm Payments Bank can respond to our check while it is still failing for many users. So if reports are spiking here, it is a real problem even if the site loads for us.

Money stuck or payment failed on Paytm Payments Bank? See the verified Paytm Payments Bank customer care and helpline numbers, with support timings.

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Unofficial status from automated checks & user reports. Not affiliated with Paytm Payments Bank. Status may be inaccurate, confirm on the official site.