Paytm Payments Bank Customer Care & Helpline

Write to the Official Liquidator's office at [email protected]; that mailbox is what the bank's own winding-up notice gives for concerns. Put your registered mobile number in the mail. Paytm Payments Bank shows no phone number on its website as of now.

The RBI cancelled its banking licence on 24 April 2026. The High Court of Delhi then ordered the bank wound up, by an order dated 8 July 2026. A court-appointed Official Liquidator now manages its assets and will settle claims under the court's supervision.

You do not have to file anything. The bank treats every depositor's claim as already filed, including wallets, FASTags, NCMC cards and savings accounts. Balances are being reconciled and an automated claim process is being set up. Keep your account details and KYC papers ready for when it opens.

No. The Paytm app is run by One97 Communications, a separate company. Questions about the app or Paytm UPI go to its own help section, not to the PPBL liquidator.

Haan. RBI ne April 2026 mein licence cancel kiya aur Delhi High Court ne bank ko wind up karne ka order diya. Paise ke liye [email protected] par likh sakte hain. Paytm app alag company chalati hai, woh band nahi hua hai.

No, treat it as a scam. PPBL says it will never ask for an OTP or password, and no one should be paid to process a claim. Genuine updates come by the bank's website, public notices, SMS and email.

Email [email protected] with your registered mobile number and account or wallet details. If your account was frozen by the police or another agency, raise that with the agency; the liquidator follows its order.