Why is Epic Games not working today?

Check status.epicgames.com first. If Epic has no incident, the usual fixes are: Sign out of the launcher and sign back in · Force close every Epic Games task in Task Manager, then reopen the launcher · Restart the PC and your router.

My Epic Games download is stuck. How do I fix it?

1. Sign out of your account and close the launcher. 2. Force close all Epic Games tasks in Task Manager. 3. Open the launcher, go to Settings and tick Enable Debug Logging. 4. Choose Sign In Later, click the game, sign in when asked, and click Download.

Epic Games

store.epicgames.com

live

Is Epic Games down right now?

Q: Can I get a refund on the Epic Games Store?

Yes, for refundable PC and Mac products within 14 days of purchase and with under 2 hours of play. Mobile products must be refunded within 2 hours of purchase. Self-refundable items refund from the Transactions page in your account; others go through a Player Support request. Epic's policy does not refund subscriptions, in-game items, virtual currency or gifts, except where the law requires it.

Epic Games is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: OK
Response: 0.1s
Last checked: 5 hours ago

Answer: No Epic Games issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Epic Games Launcher working? Report a problem

Free and instant. No login.

Last 24 hours: 0 reports.

About Epic Games

Fortnite, Fall Guys and Rocket League come from Epic Games, which also runs the Epic Games Store and the Epic Games Launcher on PC and Mac, plus a store app on Android.

One Epic account signs you in to the store, the launcher and Epic's games. Epic posts outages on its public status page, status.epicgames.com.

22-day history

healthy reports issues outage

We checked 23 times over the last 22 days — healthy on 22 days. It typically responds in about 0.1s.

22d ago 15d 7d today

Response time · daily average slowest day 0.2s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

3 Oct checked, healthy avg 0.2s

4 Oct checked, healthy avg 0.1s

5 Oct checked, healthy avg 0.1s

6 Oct checked, healthy avg 0.2s

7 Oct checked, healthy avg 0.1s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.1s

12 Oct checked, healthy avg 0.1s

13 Oct checked, healthy avg 0.1s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.2s

19 Oct checked, healthy avg 0.2s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.1s

22 Oct checked, healthy avg 0.1s

23 Oct checked, healthy avg 0.2s

24 Oct checked, healthy avg 0.1s

If Epic Games isn't working

See if other Epic Games players report it A spike in Epic Games reports from many players at once means Epic's servers are down.
Look at Epic's status page status.epicgames.com lists Epic's own incidents and fixes.
Force close Epic tasks End every Epic Games task in Task Manager, then reopen the launcher.
Sign out and in Signing out of the launcher and back in clears many login and download faults.
Turn on debug logging For a stuck download, enable debug logging in launcher settings and start the download again.

Other ways to access Epic Games

Use the web store Browse, buy and check your library at store.epicgames.com if the launcher will not open.
Self-refund online Refund eligible games from the Transactions page in your Epic account portal.
Follow @EpicGames The Epic Games Store's X account shares store updates and news.
Contact Epic Player Support and the status page are linked on our Epic Games helpline page.

Official channels during an outage: X · Website

Questions

Players' reports on the Epic Games Store, launcher and logins come together on this page, with a check of store.epicgames.com. Epic shows its own incidents on status.epicgames.com. A clear status page and few reports point to your PC or connection.

Check status.epicgames.com first. If Epic has no incident, the usual fixes are:

Sign out of the launcher and sign back in.
Force close every Epic Games task in Task Manager, then reopen the launcher.
Restart the PC and your router.

Sign out of your account and close the launcher.
Force close all Epic Games tasks in Task Manager.
Open the launcher, go to Settings and tick Enable Debug Logging.
Choose Sign In Later, click the game, sign in when asked, and click Download.

Yes, for refundable PC and Mac products within 14 days of purchase and with under 2 hours of play. Mobile products must be refunded within 2 hours of purchase.

Self-refundable items refund from the Transactions page in your account; others go through a Player Support request. Epic's policy does not refund subscriptions, in-game items, virtual currency or gifts, except where the law requires it.

No. Epic's refund policy treats virtual currency and in-game items as non-refundable unless the law requires it. Purchases made through a console or a third-party mobile store follow that store's own refund rules.

No. Epic resets passwords only through the email address on the account; phone numbers cannot be used. If you have lost that email, submit an account recovery request through Epic's help centre.

Epic Games handles support through its Player Support help centre, where you raise a request. The status page and support links are on our Epic Games helpline page.

Yes. The download button on the status card saves a server down image with Epic Games's status, the time of our last check, and how many users are reporting problems.