Is e-Way Bill down right now?
e-Way Bill is working
Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.
- Reports·1h
- 0
- Server
- 200 OK
- Response
- 0.6s
- Last checked
- 5 hours ago
Answer: "Login / OTP failing" is the only e-Way Bill issue reported in the last 24 hours (2 reports). e-Way Bill responded normally at our last check on 24 Oct 2026, 4:03 AM IST.
Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.
Not working for you? Report it
Takes 5 seconds, no login needed.
Last 24 hours: 2 reports.
About e-Way Bill
Goods worth more than Rs 50,000 moving under GST need an e-way bill, generated on the e-Way Bill System run by the National Informatics Centre for GST. ewaybillgst.gov.in is the common portal for taxpayers, transporters and unregistered persons.
The same system also runs at ewaybill2.gst.gov.in, and bills can be made by SMS, the Android and iOS apps, bulk upload, API or a GST Suvidha Provider. Two-factor login has been mandatory since 1 April 2025.
Live reports
across 1 state
-
19h ago
ChennaiAirtel
Login / OTP failing
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20h ago
ChennaiNational Internet Backbone
Login / OTP failing
Which networks — 2 networks
- National Internet Backbone · 1
- Airtel · 1
Reports about e-Way Bill in the last 24 hours, up to 24 Oct 2026, 9:59 AM IST, are coming from users across National Internet Backbone and Airtel, so this does not look specific to one network.
- Not enough reports for e-Way Bill yet to show a longer history.
- The 2 from the last 24 hours are in Recent.
26-day history
We checked 33 times over the last 26 days — healthy on 13 days, minor issues on 2 days. It typically responds in about 0.5s.
Dashed line is its usual 0.5s, measured over the last 14 days. Gaps are days with no timing data.
Recent reports & outages
Reachability issue minor
Our checks could not reach e-Way Bill for about 1w 5d.
If e-Way Bill isn't working
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Try ewaybill2.gst.gov.in The second EWB portal runs the same system, so try it when the first one is slow.
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Check your block status Unfiled GSTR-3B for two months blocks EWB generation. Update Block Status if you have filed.
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Look for the OTP in email The OTP also goes to your registered email if SMS is late.
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Save a Part-A slip Enter invoice details as a Part-A slip and add vehicle details in Part-B once the portal responds.
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See live reports here Many taxpayers reporting together means the EWB portal itself is down.
Other ways to access e-Way Bill
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Generate by SMS Registered users can generate an e-way bill by SMS from their registered mobile when the website will not load.
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Use the EWB mobile app The Android and iOS apps generate e-way bills without the web portal.
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Go through your GSP or ERP Businesses on a GST Suvidha Provider or API link can generate bills from their own system.
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Call the EWB help desk For login, OTP or blocking problems, the e-Way Bill helpline page has the national numbers and state helpdesks.
Official channels during an outage: Website
Questions
Our live check covers ewaybillgst.gov.in, and taxpayers and transporters log their reports here. Several reports in a short time mean the EWB portal is struggling for everyone. If only your login fails, check the OTP and your GSTIN status first.
Match the symptom to the fix.
- Pages slow: the EWB FAQ asks you to check your internet speed first, then try ewaybill2.gst.gov.in, which runs the same system.
- Menus not showing properly: update the browser or check its security settings.
- Portal opens but generation fails: unfiled GSTR-3B may have blocked your GSTIN. That looks like an outage but is not.
EWB generation is blocked when GSTR-3B has not been filed for two consecutive months. If you have filed but the system still shows it as not filed, use Search, then Update Block Status on ewaybillgst.gov.in. For unblocking on other grounds, file Form GST EWB-05 on the GST portal.
Check whether Do Not Disturb (DND) is active on your mobile, or whether the network is busy. The e-way bill OTP is also mailed to the email ID registered on EWB, so check your inbox too.
Read the error on the EWB login screen; each one has its own fix.
- Account blocked, try after 5 minutes: wait five minutes, then log in again.
- Account frozen: check your GSTIN under Search Taxpayer on gst.gov.in; the GST portal may show it as cancelled or deactivated.
- Forgot the details: use Forgot Username or Forgot Password on the login page.
Two-factor login is mandatory for taxpayers and transporters since 1 April 2025, so keep the registered phone with you only.
An e-way bill cannot be edited once generated. The generator can cancel it within 24 hours and make a new one with the right details. A bill already verified by an officer cannot be cancelled.
One day for every 200 km or part of it, and one day per 20 km for over dimensional cargo. Validity ends at midnight of the last day.
Yes. The transporter can extend it from 8 hours before to 8 hours after expiry, when goods are held up by a natural calamity, law and order trouble or trans-shipment. They enter the EWB number, the reason, the current place, the distance left and Part-B details.
Pehle ewaybill2.gst.gov.in try karein, yeh wahi system hai. SMS ya mobile app se bhi e-way bill ban sakta hai. Dikkat bani rahe to help desk 1800 103 4786 par call karein.
Tap Download on the status card at the top. The server down screenshot shows e-Way Bill's status, when we last checked, and how many users are reporting problems.
Need to contact e-Way Bill? See the verified e-Way Bill helpline and customer care numbers with support hours.
Related & alternatives
If e-Way Bill is down, these other government portals we track may also help, each with live status.
People also check
Unofficial status from automated checks & user reports. Not affiliated with e-Way Bill. Status may be inaccurate, confirm on the official site.