Why is Apple Pay not working today?

The usual reasons in India: The card is not supported yet. Apple lists Axis Bank Visa and Mastercard credit cards · The terminal does not take contactless payments · Face ID, Touch ID or the passcode is not set on the device · The bank declined the payment. When many iPhone users report failures together, Apple Pay itself has a problem.

How do I add a card to Apple Pay?

1. Open the Wallet app on your iPhone and tap the Add button. 2. Choose Debit or Credit Card, then hold the card near the iPhone or enter the details by hand. 3. Finish any extra check your bank asks for. You need the latest iOS, an Apple Account signed in, and Face ID, Touch ID or a passcode set up.

Apple Pay kaise use kare?

Card machine par contactless symbol dekhein, phir: 1. Face ID wale iPhone ki side button do baar dabayein. 2. Face ID ya passcode se confirm karein. 3. iPhone ka upar wala hissa machine ke paas rakhein, jab tak Done na dikhe. Touch ID wale iPhone par Home button do baar dabayein. App ya website par Apple Pay button chunein.

Apple Pay

apple.com/in/apple-pay

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Is Apple Pay down right now?

Q: Which banks support Apple Pay in India?

Apple's list of participating banks names Axis Bank for India, for its Visa and Mastercard credit cards. HDFC, ICICI and SBI cards are not on that list yet. To check a particular card, ask the bank that issued it.

Q: What is the Apple Pay customer care number in India?

Apple Support is on 000800 100 9009; a charge or card query goes to Axis Bank. Both are on our Apple Pay helpline page.

Apple Pay is working

Responding normally and no problems reported. If you still can't get on, it's likely your connection or app. Try the steps below.

Reports·1h: 0
Server: 200 OK
Response: 0.4s
Last checked: 5 hours ago

Answer: No Apple Pay issues reported in the last 24 hours, and it responded normally at our last check on 24 Oct 2026, 4:05 AM IST.

Report an issue

Our automated check runs from one or more locations and may miss in-app problems; reports come from users across India. We only call something "down" when users confirm it too. Here's how we check.

Apple Pay failing at the counter? Report it

One tap. No sign-in.

Last 24 hours: 0 reports.

About Apple Pay

Contactless payments from an iPhone or Apple Watch arrived in India with Apple Pay, which keeps credit cards in the Apple Wallet app. India now appears on Apple's list of countries that support Apple Pay.

Apple names Axis Bank as the Indian card issuer, for its Visa and Mastercard credit cards. You pay by tapping at any contactless terminal, or with the Apple Pay button in apps and on websites.

21-day history

healthy reports issues outage

We checked 25 times over the last 21 days — healthy on 21 days. It typically responds in about 0.1s.

21d ago 14d 7d today

Response time · daily average slowest day 1s

Dashed line is its usual 0.1s, measured over the last 14 days. Gaps are days with no timing data.

4 Oct checked, healthy avg 1s

5 Oct checked, healthy avg 0.9s

6 Oct 1 report avg 1s

7 Oct checked, healthy avg 0.3s

8 Oct checked, healthy avg 0.1s

9 Oct checked, healthy avg 0.1s

10 Oct checked, healthy avg 0.1s

11 Oct checked, healthy avg 0.7s

12 Oct checked, healthy avg 0.7s

13 Oct checked, healthy avg 0.8s

14 Oct checked, healthy avg 0.1s

15 Oct checked, healthy avg 0.1s

16 Oct checked, healthy avg 0.1s

17 Oct checked, healthy avg 0.1s

18 Oct checked, healthy avg 0.1s

19 Oct checked, healthy avg 0.1s

20 Oct checked, healthy avg 0.1s

21 Oct checked, healthy avg 0.6s

22 Oct checked, healthy avg 0.4s

23 Oct checked, healthy avg 0.1s

24 Oct checked, healthy avg 0.4s

If Apple Pay isn't working

See if other Apple Pay users in India report it If Apple Pay reports from across India rise together, the problem is on Apple's side.
Confirm the card is supported Apple lists Axis Bank Visa and Mastercard credit cards for India. Other cards cannot be added for now.
Look for the contactless symbol Apple Pay works only at card machines that accept contactless payments.
Update iOS Apple Pay needs the latest version of iOS, watchOS or macOS on your device.
Re-add the card Remove the card from Wallet and add it again if payments keep failing.

Other ways to access Apple Pay

Pay with the physical card Tap or insert the same Axis Bank card at the counter if Apple Pay will not go through.
Use UPI instead Scan the shop's QR code with a UPI app such as Google Pay, PhonePe or BHIM.
Pay online by card On a website or app, enter the card details at checkout instead of using the Apple Pay button.
Call for help Apple Support and Axis Bank numbers are on our Apple Pay helpline page.

Official channels during an outage: Website

Questions

Reports from iPhone users in India collect on this page, and our monitor checks Apple's Apple Pay page for India. If Apple Pay fails at one shop but works at another, check with that shop about its card machine.

The usual reasons in India:

The card is not supported yet. Apple lists Axis Bank Visa and Mastercard credit cards.
The terminal does not take contactless payments.
Face ID, Touch ID or the passcode is not set on the device.
The bank declined the payment.

When many iPhone users report failures together, Apple Pay itself has a problem.

Apple's list of participating banks names Axis Bank for India, for its Visa and Mastercard credit cards. HDFC, ICICI and SBI cards are not on that list yet. To check a particular card, ask the bank that issued it.

Open the Wallet app on your iPhone and tap the Add button.
Choose Debit or Credit Card, then hold the card near the iPhone or enter the details by hand.
Finish any extra check your bank asks for.

You need the latest iOS, an Apple Account signed in, and Face ID, Touch ID or a passcode set up.

Card machine par contactless symbol dekhein, phir:

Face ID wale iPhone ki side button do baar dabayein.
Face ID ya passcode se confirm karein.
iPhone ka upar wala hissa machine ke paas rakhein, jab tak Done na dikhe.

Touch ID wale iPhone par Home button do baar dabayein. App ya website par Apple Pay button chunein.

Apple's India Apple Pay page describes paying with credit cards kept in Apple Wallet, wherever contactless or online card payment works. For UPI payments, keep using a UPI app on the same iPhone.

Apple Support is on 000800 100 9009; a charge or card query goes to Axis Bank. Both are on our Apple Pay helpline page.

Turn on Lost Mode in Find My, which suspends Apple Pay on that iPhone at once. You can also remove the cards from Apple Wallet remotely. Then tell your bank, so it can block the card itself.

Yes. The download button on the status card saves a server down image with Apple Pay's status, the time of our last check, and how many users are reporting problems.

Money stuck or payment failed on Apple Pay? See the verified Apple Pay customer care and helpline numbers, with support timings.

000800 100 9009

Apple Pay

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