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Razorpay

Razorpay Customer Care & Helpline

razorpay.com/support/

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24x7 email and live chat

[email protected]
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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Email [email protected]
Hours24x7 email and live chat
Official siterazorpay.com/support/
AddressRazorpay Software Pvt Ltd, 1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi, Bengaluru, Karnataka 560030
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About Razorpay

Payments, settlements and integration queries are handled by Razorpay, a gateway used by businesses, through its own help centre and email. Those official contacts are listed here so merchants reach Razorpay itself.

Keep your merchant or payment ID ready. If you are a customer whose payment to a shop failed, the business you paid is usually the quickest route to a refund, and no genuine support agent will ask you for card details or an OTP.

Razorpay helpline — questions

Razorpay does not run a public phone helpline. Merchants raise tickets from the dashboard, and its official help centre and support email are linked here so you go to Razorpay directly.
Sign in to the Razorpay dashboard and raise a ticket, or use in-app support in the Razorpay Payments app. There is also a support request form on razorpay.com/support.
Go to the merchant you bought from, not to Razorpay. Razorpay processes the payment on the seller's behalf, so a refund has to be initiated by that seller before it can reach your account.
Razorpay ka koi phone helpline nahi hai. Merchant hain to dashboard se ticket raise karein, ya [email protected] par mail karein.
Razorpay states it offers 24/7 support through email and live chat, so a ticket can be raised at any hour. Settlement and payout questions are usually answered faster than integration ones.
No, there is no official phone number, so any number claiming to be Razorpay customer care should be treated as a scam. Razorpay will never ask you for an OTP, a card number or your account password.
Yes. Tap Download near the top to save an image of Razorpay's official contacts and links with the support details, easy to keep for later.

Other helplines

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Razorpay. Always confirm on the official website. How we verify this.