Paytm Customer Care & Helpline
paytm.com/care
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All contact details
Hours24x7
Official sitepaytm.com/care
AddressOne97 Communications Ltd, First Floor, Devika Tower, 6 Nehru Place, New Delhi 110019
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About Paytm
UPI, wallet, payments and account queries are handled by Paytm on its own customer-care line and support email. Those official contacts are listed here so you reach Paytm directly instead of a number found on some random search result.
For a failed payment, keep the transaction reference ready, the money is usually reversed on its own. Paytm never asks for your OTP, UPI PIN or for you to install a screen-sharing app, so treat any such call as a scam.
Paytm helpline — questions
The Paytm helpline number is 0120-4456-456. It covers wallet, UPI, recharges, Paytm Money and merchant payment queries.
Paytm ka customer care number 0120-4456-456 hai. Wallet, UPI, recharge ya failed payment ki shikayat is par darj karwa sakte hain.
No. 0120-4456-456 is a Noida landline and is charged at your normal call rate. Raising the issue inside the Paytm app costs nothing and usually gets a ticket number.
The helpline runs 24x7, so a failed transaction can be reported the same day it happens.
Report it on 0120-4456-456 or through the app's help section, and keep the order or UPI reference number ready. Most failed debits reverse on their own within a few days, but raising a ticket starts the clock formally.
No, and this matters. The Paytm app is run by One97 Communications, while Paytm Payments Bank was a separate entity whose licence the RBI cancelled in April 2026. Paytm UPI now settles through partner banks, so app support and any old bank account query go to different places.
0120-4456-456 par call karein aur IVR me apna option select karein. App ke help section se ticket raise karna aksar tez rehta hai.
Yes, write to [email protected] with your registered mobile number and the transaction reference. Paytm never asks for your UPI PIN or an OTP, so treat any caller who does as a fraud.
Yes. Tap Download near the top of this page to save an image of Paytm's customer care and helpline numbers with the verified contacts and support hours.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with Paytm. Always confirm on the official website. How we verify this.