Nykaa Customer Care & Order Help
www.nykaa.com/contact-us
8 AM - 10 PM
1800-267-4444
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All contact details
Hours8 AM - 10 PM
Official sitewww.nykaa.com/contact-us
AddressFSN E-Commerce Ventures Ltd, 104 Vasan Udyog Bhavan, Sun Mill Compound, Lower Parel, Mumbai, Maharashtra 400013
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About Nykaa
Orders, delivery, returns and account queries at Nykaa, the beauty and fashion retailer, are handled through its own email support and the app. Those official contacts are listed here so customers reach Nykaa itself.
Keep your order ID ready when you write in. Refunds are handled inside the app, so any unsolicited call asking for an OTP or your payment details is a scam.
Nykaa helpline — questions
The Nykaa customer care number is 1800-267-4444, covering orders, delivery, returns, refunds and product queries across Nykaa and Nykaa Fashion.
Nykaa ka customer care number 1800-267-4444 hai. Order, return ya refund se judi problem is par batayein.
Yes, 1800-267-4444 is a toll-free number, so the call costs you nothing from an Indian network.
The phone line runs 8 AM to 10 PM, all days. Chat support on the help centre is available 24x7, which is the route for anything outside those hours.
Raise the return in the app within the return window, keeping the product sealed where the category requires it. Some cosmetics are non-returnable once opened, which the product page states before you buy.
Nykaa sources from brands and authorised distributors, and the batch code on the pack can be checked with the brand if you have doubts. Raise any authenticity concern by email with photographs of the pack and batch.
Yes, write to [email protected] with your order number and photographs where relevant. Email suits a damaged or wrong item better than a call, since the pictures go with the complaint.
Yes. The Download button near the top saves an image of Nykaa's customer care number and official links with the verified contacts and hours.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Nykaa. Always confirm on the official website. How we verify this.