NSDL Payments Bank

NSDL Payments Bank Customer Care & Helpline

nsdlpayments.bank.in

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All contact details

Banking Support 022 42022100
Banking Support (alternate) 022 69787301
Nodal Officer 022 49142746
Digital Helpdesk [email protected]
Report Fraud [email protected]
Nodal Officer [email protected]
Corporate Office NSDL Payments Bank Limited, 401, 4th Floor, Tower 3, One International Center, Senapati Bapat Marg, Prabhadevi, Mumbai 400013
AddressNSDL Payments Bank Limited, 401, 4th Floor, Tower 3, One International Center, Senapati Bapat Marg, Prabhadevi, Mumbai 400013

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About NSDL Payments Bank

There is no toll free number. NSDL Payments Bank publishes two Mumbai landlines for banking support and a customer care mailbox, all listed on its own contact page, and most routine requests are meant to be handled inside the NSDL Jiffy app rather than on a call.

A fraudulent transaction has its own reporting address, separate from general support, and there is a digital helpdesk mailbox the bank points customers to when the main queue is slow. Escalation goes to a nodal officer at the Prabhadevi corporate office on weekdays.

Keep your registered mobile number and customer ID handy. The bank will never ask for your MPIN, OTP or card details, and it says plainly that you should not share an account or phone number over a public channel when asking for help.

NSDL Payments Bank helpline — questions

NSDL Payments Bank banking support runs on 022 42022100, with 022 69787301 as the alternate. Both cover the NSDL Jiffy app, accounts, debit cards and money transfers.
NSDL Payments Bank ka support number 022 42022100 hai, ya 022 69787301 par call karein. Jiffy app aur account ki shikayat in par hoti hai.
No. Both are Mumbai landlines and are billed at your normal rate, as the bank publishes no 1800 line. Email and the self-service portal cost nothing.
Both numbers are answered during office hours on working days. Statements, complaints and ticket tracking can be done any time through the customer support portal.
There is a dedicated address for it, [email protected]. Mail the transaction details there and call 022 42022100 as well, so the account can be secured while the report is looked at.
Jiffy is the bank's own mobile banking app, covering account opening, transfers, bill payments and the virtual debit card. App problems go to 022 42022100 or [email protected].
022 42022100 par business hours me call karein. Shikayat aage badhani ho to nodal officer 022 49142746 par ya [email protected] par milte hain.
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