Niva Bupa Customer Care & Claim Helpline
nivabupa.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Niva Bupa
Policyholders of Niva Bupa Health Insurance Company Limited (formerly Max Bupa) reach customer care on 1860-500-8888, which also takes claim intimation. The toll-free 1800-309-3333 is for buying a new policy.
Most service requests go through Insta Assist on the website. Senior citizens get priority help at [email protected], and written complaints go to the Customer Services Unit in Noida.
Niva Bupa helpline — questions
1860-500-8888, for policy service, claims and general queries. It is a chargeable 1860 number. Keep your policy number and registered mobile ready when you call.
Yes, 1800-309-3333, but it is the line for buying a new policy. Existing customers should call 1860-500-8888 or use Insta Assist on the website.
Niva Bupa ka customer care number 1860-500-8888 hai. Nayi policy lene ke liye 1800-309-3333 toll free hai.
Escalate an open complaint to the Grievance Redressal Officer at [email protected], quoting your service request number and policy details. Senior citizens can use [email protected] for priority help.
Call 1860-500-8888 or use Raise a complaint in Insta Assist with your registered mobile; you get a service request number. You can also visit a branch or write to the Customer Services Unit in Noida. If the issue stays open, the IRDAI Bima Bharosa portal and the Insurance Ombudsman are the next steps.
Call 1860-500-8888 and check what the caller promised before you act. Niva Bupa asks customers to verify any offer made by a caller claiming to be from it.
The Customer Services Unit is at Logix Infotec Park, D-5, 2nd Floor, Sector 59, Noida 201301, near the Noida Sector 59 metro station. The corporate office is at Capital Cyberscape, Sector 59, Gurugram.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Niva Bupa. Always confirm on the official website. How we verify this.