Axis Max Life

Axis Max Life Customer Care & Claim Helpline

axismaxlife.com

verified

Mon-Sat, 9 AM-6 PM

1860 120 5577

Last verified Oct 2026 · numbers can change, confirm on the official site.

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WhatsApp (send Hi from registered mobile) +91 74283 96005
NRI helpdesk (24x7) and senior citizens 011 7102 5900
NRI helpdesk and senior citizens, second line 011 6132 9950
NRI helpdesk email [email protected]
Claims email [email protected]
HoursMon-Sat, 9 AM-6 PM
Official siteaxismaxlife.com
AddressAxis Max Life Insurance Ltd., Plot No 90 C, Sector 18, Udyog Vihar, Gurugram, Haryana 122015

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About Axis Max Life

Axis Max Life Insurance Limited, earlier Max Life Insurance, runs its customer helpline on 1860 120 5577 from 9 am to 6 pm, Monday to Saturday. Call charges apply, and the call should come from your registered mobile number. Queries and complaints go to [email protected].

NRIs reach a 24x7 helpdesk on 011 7102 5900 or 011 6132 9950, which senior citizens also use in office hours. WhatsApp +91 74283 96005 answers policy queries, and claims go to [email protected]. Head office: Udyog Vihar, Gurugram.

Axis Max Life helpline — questions

1860 120 5577, Mon-Sat, 9 AM-6 PM. Call charges apply, and Axis Max Life asks you to call from your registered mobile number.

Its customer helpline is 1860 120 5577, an 1860 number with normal call charges. WhatsApp +91 74283 96005 is another way in, and NRIs use 011 7102 5900. Axis Max Life lists no toll-free customer care number on its contact pages as of now.

Start with [email protected], or give a written complaint at any branch. You can also call 1860 120 5577.

Axis Max Life publishes its later complaint levels on its Grievance Redressal page. Beyond those, IRDAI's Bima Bharosa and the Insurance Ombudsman handle insurance complaints.

+91 74283 96005. Send Hi from your registered mobile number for service help. New buyers send Quick Help to the same number.

Call 011 7102 5900 or 011 6132 9950, open 24x7, all week, or write to [email protected]. Axis Max Life also has an office at Business Atrium, Oud Metha, Dubai.

Yes. Senior citizens use 011 7102 5900 or 011 6132 9950, from 9 am to 6 pm, Monday to Saturday. Call from the registered mobile number.

Email scanned copies to [email protected], or hand them in at any Axis Max Life branch. Written intimation can also go to the Claims Department at the Gurugram operations centre.

At Plot No 90 C, Sector 18, Udyog Vihar, Gurugram, Haryana 122015. For a branch near you, use the branch locator on the Contact Us page.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Axis Max Life. Always confirm on the official website. How we verify this.