PolicyBazaar ka customer care number kya hai?

Nayi policy ke liye toll-free number 1800 208 8787 hai. Baaki queries ke liye care@policybazaar.com par mail karein.

How do I contact PolicyBazaar about an existing policy?

Call the existing-policy line on 1800 258 5970, or write to care@policybazaar.com with your policy number. For a claim, 1800 258 5881 goes straight to that team, though the insurer who issued the policy settles it.

Where do I take an insurance complaint beyond PolicyBazaar?

To IRDAI, the regulator, on 155255 or 1800 4254 732, at complaints@irdai.gov.in, or through the Bima Bharosa portal. After that, the Insurance Ombudsman.

PolicyBazaar Customer Care & Claim Helpline

Q: What is the PolicyBazaar customer care number?

PolicyBazaar runs three toll-free lines: 1800 208 8787 for a new policy, 1800 258 5970 for an existing policy and 1800 258 5881 for claims. WhatsApp support is on 85060 13131.

Q: Is the PolicyBazaar helpline toll-free?

Yes, all three 1800 lines are toll-free. The 0124 numbers are Gurugram landlines and are charged at your normal rate.

Q: My PolicyBazaar complaint is not being resolved, what next?

The published ladder is Level 1 support, then the Chief Grievance Officer after 5 days, then the CEO after a further 3 days. Each stage needs the reference number from the one before.

Q: Someone called offering a bonus on my policy, is that genuine?

No. IRDAI warns that it and its officials never sell policies, announce bonuses or ask about premium investment, and anyone making such calls should be reported to the police.

policybazaar.com

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1800 208 8787

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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

New Policy (Toll-free) 1800 208 8787

Existing Policy (Toll-free) 1800 258 5970

Claims (Toll-free) 1800 258 5881

WhatsApp 85060 13131

Customer Sales Enquiries +91 124 6656507

Registered Office 0124 4218302

Support Email [email protected]

IRDAI Grievance 155255

HoursMon-Sat, office hours

Official sitepolicybazaar.com

AddressPolicybazaar Insurance Brokers Pvt Ltd, Plot No. 119, Sector 44, Gurugram, Haryana 122001

Is PolicyBazaar down right now?

Check live status before you call, it may just be busy.

About PolicyBazaar

PolicyBazaar, India's largest online insurance marketplace, runs separate lines of its own for buying a new policy, for existing-policy service and for claims, along with WhatsApp and email support. Those official contacts are listed here so customers reach PolicyBazaar directly.

Keep your policy or proposal number ready before calling. Use only the numbers shown here, fake insurance helpline numbers are a known scam and no genuine executive asks you to transfer a premium to an individual account.

PolicyBazaar helpline — questions

PolicyBazaar runs three toll-free lines: 1800 208 8787 for a new policy, 1800 258 5970 for an existing policy and 1800 258 5881 for claims. WhatsApp support is on 85060 13131.

Nayi policy ke liye toll-free number 1800 208 8787 hai. Baaki queries ke liye [email protected] par mail karein.

Yes, all three 1800 lines are toll-free. The 0124 numbers are Gurugram landlines and are charged at your normal rate.

Call the existing-policy line on 1800 258 5970, or write to [email protected] with your policy number. For a claim, 1800 258 5881 goes straight to that team, though the insurer who issued the policy settles it.

The published ladder is Level 1 support, then the Chief Grievance Officer after 5 days, then the CEO after a further 3 days. Each stage needs the reference number from the one before.

To IRDAI, the regulator, on 155255 or 1800 4254 732, at [email protected], or through the Bima Bharosa portal. After that, the Insurance Ombudsman.

No. IRDAI warns that it and its officials never sell policies, announce bonuses or ask about premium investment, and anyone making such calls should be reported to the police.

Yes. The Download button at the top saves an image of PolicyBazaar's customer care numbers and official links with the verified contacts.

Other helplines

LIC 022 6827 6827

Helpline details are compiled from public sources and verified periodically. Not affiliated with PolicyBazaar. Always confirm on the official website. How we verify this.

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