mPokket Customer Care & Helpline
mpokket.in
Last verified Sep 2026 · numbers can change, confirm on the official site.
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About mPokket
Customer care at mPokket Financial Services Private Limited (mPokket) answers on 033-6645 2400, every day from 9 AM to 7 PM. Queries and complaints can also be emailed to [email protected] with your loan account number.
If that reply does not settle it, mPokket's complaint page names a supervisor mailbox and then its Grievance Redressal Officer. The company works from Sector V, Salt Lake in Kolkata.
mPokket helpline — questions
Call 033-6645 2400, every day from 9 AM to 7 PM, Monday to Sunday. Keep your loan account number ready.
mPokket ka number 033-6645 2400 hai. Hafte ke saaton din, 9 AM se 7 PM ke beech call karein. Email ke liye [email protected] par loan account number ke saath likhein.
Write to [email protected]. Mention your loan account number and contact number, as mPokket asks. Replies can take up to seven calendar days.
No. The line 033-6645 2400 works 9 AM to 7 PM, all seven days. Outside those hours, email [email protected]; mPokket asks for up to seven calendar days to reply.
First complain at [email protected]. If the answer does not satisfy you, escalate to [email protected], and after that to the Grievance Redressal Officer at [email protected] with your earlier complaint number.
Yes, once mPokket's own steps are used up without a fix. The RBI Integrated Ombudsman takes complaints online at cms.rbi.org.in. mPokket's Lodge a Complaint page gives the full escalation order before that.
Call 033-6645 2400 or email [email protected]. As of now, mPokket's contact and complaint pages show no toll-free line.
At PS Srijan Corporate Park, Tower 1, 12th Floor, Unit 1204, Sector V, Bidhannagar, Kolkata 700091.
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