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Freecharge

Freecharge Customer Care & Helpline

www.freecharge.in

verified

Mon-Sat, 10 AM - 7 PM

9773579100
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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Customer and Merchant Helpline 9773579100
Grievance Officer [email protected]
Grievance Redressal Policy www.freechargepg.in/grievance-redressal-policy
HoursMon-Sat, 10 AM - 7 PM
Official sitewww.freecharge.in
Social & support
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About Freecharge

Recharges, bill payments, UPI, the wallet and account queries on Freecharge are handled through its own in-app help and email, there is no general phone helpline. Those official channels are listed here so you reach Freecharge directly.

Keep your registered mobile number ready when raising a request. Freecharge never asks for your OTP, PIN or for a screen-sharing app to be installed, so treat any such call as a scam.

Freecharge helpline — questions

Freecharge publishes a customer and merchant helpline on 9773579100. Support also runs through the app's help section and its official help centre.
Freecharge ka helpline number 9773579100 hai. App ke help section se bhi ticket raise kar sakte hain.
The helpline runs Monday to Saturday, 10 AM to 7 PM, so Sunday is not covered by phone.
Raise it with the transaction ID. Failed transactions are handled under the RBI's Harmonisation of Turn Around Time rules, which set deadlines for reversal and provide for compensation if the refund is late.
Yes. Every complaint is assigned a Unique Ticket Number, and you need it at every escalation stage, so note it when the ticket is raised.
After support, go to the Grievance Officer, then the Nodal Officer at Freecharge, then Axis Bank's nodal office, since Freecharge is part of Axis Bank. If it is unresolved after 30 days, you can approach the RBI Ombudsman.
No. FreechargeBiz is a separate entity for business users with its own named grievance and nodal officers, so check which one your account sits under before writing.
Yes. The Download button near the top saves an image of Freecharge's customer care number and official links with the verified contacts and hours.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with Freecharge. Always confirm on the official website. How we verify this.