FirstCry Customer Care & Order Help
firstcry.com
Mon-Sun, 9 AM-6 PM
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About FirstCry
FirstCry customer care, run by Digital Age Retail Private Limited, works from 9 AM to 6 PM, Monday to Sunday. Order problems go through the Contact Us page, where you can chat with Wiz, ask for a call back, or email [email protected] from your registered email id.
An unresolved complaint can go to FirstCry's Grievance Officer at [email protected].
FirstCry helpline — questions
Use Call Me on firstcry.com/contactus: enter your mobile number and FirstCry calls you back, Mon-Sun, 9 AM-6 PM. You can also chat with Wiz or email [email protected]. As of now, the FirstCry Contact Us page shows no phone number to dial.
FirstCry Contact Us page par Call Me chunein, aapke number par call aayegi. Samay subah 9 se shaam 6, har din. Email: [email protected].
[email protected]. Write from your registered email id and include the order id, product name, registered mobile number and a one or two line description.
Mon-Sun, 9 AM-6 PM, all seven days, including Sundays. Chat with Wiz on the Contact Us page answers order questions too, and call back requests are taken in the same hours.
Raise it through Contact Us first, by chat, call back or [email protected]. If that does not settle it, email [email protected], FirstCry's Grievance Officer, with your order id.
No. FirstCry's call back does not work for accounts registered with an international phone number. Use chat or [email protected] instead.
No. FirstCry says it never calls about cash prizes, deposits for photoshoots, franchises or distributorships, and never asks for a password, PIN or CVV. It also warns about fake scratch cards sent by post. Pay only on FirstCry's own app or website.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with FirstCry. Always confirm on the official website. How we verify this.