Croma Customer Care & Order Help
croma.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About Croma
Infiniti Retail Limited, which runs the Tata electronics chain Croma, takes calls on toll-free 1800 572 7662 and on 040 4651 7910. Its quickest written route is Croma Assist on WhatsApp, 94525 94525, where sending 'Hi' brings up orders, invoices and the nearest store.
Email goes to [email protected]. For a single store, its own phone number sits on the Croma store locator.
Croma helpline — questions
1800 572 7662, Croma's toll-free contact centre. Croma also lists 040 4651 7910 as a second line.
Croma ko 1800 572 7662 par muft call karein. Ya 94525 94525 par WhatsApp se 'Hi' bhejein, wahan order, invoice aur nazdeeki store ki jaankari milti hai.
94525 94525, called Croma Assist. Send 'Hi' to it to get invoices, track orders, check stock, find the nearest store or start a return.
[email protected], listed in Croma's terms of use. Put your order ID in the subject line.
First raise it on the toll-free line or Croma Assist and note the reference.
Still open after that? Email Croma's Grievance Officer, [email protected], quoting the order ID and that reference. Croma sets out its full escalation contacts in its terms of use.
Under warranty, the brand's authorised service centre repairs it; Croma's invoice works as proof of purchase. With a ZipCare plan, log the request under My Service Requests in your Croma account.
Use the Croma store locator at store.croma.com. Each store page gives that store's address, phone number, email and opening hours.
Keep the order ID or invoice number, your registered mobile number and the product's serial number. For a damaged delivery, keep photos of the box and product also.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Croma. Always confirm on the official website. How we verify this.