CCAvenue Customer Care & Helpline

CCAvenue lists +91 8801033323 against its Mumbai corporate office, and the same number on its grievance page. For technical and transaction questions, write to [email protected] with the order number, date and amount.

CCAvenue ka number +91 8801033323 hai, jo Mumbai corporate office ke saath diya gaya hai. Payment ya technical sawal ke liye [email protected] par order number ke saath likhiye.

It depends on the problem. [email protected] takes technical and transaction queries, [email protected] takes card disputes and chargebacks, and [email protected] is for merchant account matters. New businesses write to [email protected].

Start with the merchant where you placed the order, since CCAvenue only carries the payment. If money was debited, write to [email protected]. CCAvenue traces the payment with the email you used, the date and the amount. Refund details come with a bank reference or ARN you can show your bank.

Write to [email protected], or raise it under Disputes and Chargeback queries on CCAvenue's contact page. A formal chargeback is raised through your card's issuing bank, and CCAvenue then asks the merchant for proof of delivery.

CCAvenue's customer grievances policy page sets out its multi-level support. If the complaint is still open after that, the RBI Integrated Ombudsman takes complaints about payment aggregators on the RBI's Complaint Management System, cms.rbi.org.in.

Yes. CCAvenue's contact page says it is available 24x7 to resolve queries. Email [email protected] with your order number at any hour, and send card disputes to [email protected] the same way.