How do I contact Cashfree support?

Log in to the merchant dashboard and raise a ticket, or write to care@cashfree.com. If a ticket has gone unanswered, escalations@cashfree.com is the next step, and quoting the original ticket number helps.

Cashfree ka customer care number kya hai?

Cashfree ka phone number nahi hai. Merchant dashboard se ticket raise karein ya care@cashfree.com par mail karein.

Cashfree Customer Care & Helpline

Q: I was charged by a merchant through Cashfree, whom do I ask for a refund?

Ask the merchant first, since Cashfree only carried the payment. But if the merchant is unresponsive, Cashfree runs a report an issue page and will step in to mediate, which is the fallback most shoppers do not know exists.

Q: My Cashfree payout or settlement is delayed, what do I check?

Check the settlement cycle and the beneficiary account on the dashboard, since a wrong or unverified bank account is a common cause. Raise a ticket with the payout reference if the cycle has already passed.

Q: Is there a Cashfree helpline number I can call?

No, there is no official phone number, so any number claiming to be Cashfree support is a scam. Nobody from Cashfree will ask for your OTP, card details or dashboard password.

www.cashfree.com

verified

Merchant dashboard / online support

[email protected]

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Last verified Aug 2026 · numbers can change, confirm on the official site.

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All contact details

Customer Care Email [email protected]

Escalations [email protected]

Help Centre www.cashfree.com/contact-us/

HoursMerchant dashboard / online support

Official sitewww.cashfree.com

AddressCashfree Payments India Pvt Ltd, Building No. 7, 10th Floor, Ecoworld, Sarjapur Marathalli Outer Ring Road, Bellandur, Bengaluru, Karnataka 560103

Is Cashfree down right now?

Check live status before you call, it may just be busy.

About Cashfree

No consumer phone helpline is run by Cashfree, a payment gateway used by businesses, merchant support instead goes through its dashboard, help centre and email. Those official channels are listed here so merchants reach Cashfree itself.

If your payment to a merchant failed, the amount is normally auto reversed by your bank, so keep the transaction reference with you. Since there is no consumer helpline at all, any caller asking for your OTP or card details is a fraud.

Cashfree helpline — questions

Cashfree does not publish a phone helpline. Merchants raise tickets from the dashboard, and the official help centre and care email are linked here so you reach Cashfree directly.

Log in to the merchant dashboard and raise a ticket, or write to [email protected]. If a ticket has gone unanswered, [email protected] is the next step, and quoting the original ticket number helps.

Cashfree ka phone number nahi hai. Merchant dashboard se ticket raise karein ya [email protected] par mail karein.

Ask the merchant first, since Cashfree only carried the payment. But if the merchant is unresponsive, Cashfree runs a report an issue page and will step in to mediate, which is the fallback most shoppers do not know exists.

Check the settlement cycle and the beneficiary account on the dashboard, since a wrong or unverified bank account is a common cause. Raise a ticket with the payout reference if the cycle has already passed.

No, there is no official phone number, so any number claiming to be Cashfree support is a scam. Nobody from Cashfree will ask for your OTP, card details or dashboard password.

Yes. Tap Download near the top to save an image of Cashfree's official contacts and links with the support details.

Other helplines

Airtel Payments Bank 8800688006 Amazon Pay 1800 3000 9009 BharatPe +91 888 255 5444 BHIM 14431 BillDesk 8657415040 CRED 080 62209150

Helpline details are compiled from public sources and verified periodically. Not affiliated with Cashfree. Always confirm on the official website. How we verify this.

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