BookMyShow Customer Care & Order Help
in.bookmyshow.com
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
Is BookMyShow down right now?
Check live status before you call, it may just be busy.
About BookMyShow
BookMyShow's quickest help is live chat, open 24/7, 365 days, from the support centre. Big Tree Entertainment Private Limited, which runs BookMyShow, also takes calls on 022-6144 5050.
Complaints that chat does not settle go to its Grievance Officer at [email protected]. Most booking and refund answers are already in Profile, then Purchase History, in your account.
BookMyShow helpline — questions
Call 022-6144 5050. For the fastest reply, BookMyShow points customers to its live chat, which runs 24/7, 365 days a year.
BookMyShow ko 022-6144 5050 par call karein. Live chat din-raat khula rehta hai, wahan booking ID ke saath sawal likhein.
Yes, on live chat. BookMyShow says its customer experience team is on chat 24/7, 365 days, from the support centre.
Write to the Grievance Officer at [email protected] if chat has not solved it. BookMyShow's help page also lists an escalations mailbox to use before that step.
Check the refund status in Profile, then Purchase History. If it has passed 7 working days, start a live chat with your booking ID and bank statement, or call 022-6144 5050. Next time, a refund to BMS Cash lands instantly for future bookings.
Call 022-6144 5050 or use live chat. As of now, BookMyShow shows no toll-free line on its help centre or Contact Us page.
Use the form on BookMyShow's Contact Us page and pick business enquiries, media enquiries or hosting an event.
The Mumbai office is Bookmyshow House, Empressa 14, Sahar Road, off Western Express Highway, Andheri East, Mumbai 400099. The registered office is Wajeda House in Juhu, and there is a Bengaluru office too.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with BookMyShow. Always confirm on the official website. How we verify this.