Amazon Pay Customer Care & Helpline

Call 1800-1200-1571, Amazon Pay's toll-free support line. It works only from within India.

Amazon Pay ka toll-free number 1800-1200-1571 hai, jo sirf India ke andar se lagta hai. Chat ya callback ke liye amazon.in/contact-us kholein, yeh team 24x7 kaam karti hai.

The customer service team answers 24x7 by chat, or calls you back if you ask. Both start from Amazon's Contact Us page once you sign in.

Write to [email protected], the Grievance Officer, if a complaint you raised with customer support stays unsolved. Amazon Pay's grievance page sets out the later levels, and the RBI Integrated Ombudsman, online at cms.rbi.org.in, takes a complaint the company has not settled.

Sign in and open Complaint History on the Amazon Pay page. For a UPI payment you raised with your bank through Raise a Complaint, the bank's reply appears under that payment in View transaction.

Check the payment in Your Transactions first. Wallet UPI refunds return to the Amazon Pay balance in 2 to 4 business days. A bill paid twice is refunded if that payment failed, or adjusted by the biller next cycle. Still missing? Call 1800-1200-1571 with the transaction ID.

Call 1800-1200-1637 at once. On the Amazon Pay Wallet, where the breach was neither your fault nor Amazon Pay's, reporting within 3 working days of the alert means zero liability. Amazon Pay may ask for KYC and a police complaint. You can also file at cybercrime.gov.in.

Yes. 1800-1200-1571 is only for Amazon Pay, while orders, deliveries and returns go to Amazon customer service through Contact Us. Amazon Pay Later loans come from axio or IDFC FIRST Bank, and the Amazon Pay ICICI Bank Credit Card is serviced by ICICI Bank.