ZEE5 Customer Care & Support
zee5.com
Email support
Last verified Sep 2026 · numbers can change, confirm on the official site.
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About ZEE5
ZEE5 support runs through its Help Centre at helpcenter.zee5.com, with chat, a Write to Us ticket that can ask for a call back, and the email [email protected]. For a payment problem, send the transaction ID or UPI UTR number, the date, the amount and your registered mobile number or email.
Complaints about a title's content, rating or classification go through Zee's content grievance page. They are acknowledged within 24 hours and settled within 15 days, and the Grievance Officer's office is in Lower Parel, Mumbai.
ZEE5 helpline — questions
Write to [email protected], or use chat or Write to Us in the ZEE5 Help Centre, where the ticket form lets you ask for a call back. ZEE5's own site says no customer care number is available online.
Madad ke liye [email protected] par mail kijiye ya helpcenter.zee5.com par chat kijiye. Ticket bharte waqt call back bhi maang sakte hain. ZEE5 ki site ke mutabik online koi customer care number nahi hai.
Log out and back in with every email and phone number you may have used; the plan sits on the one used at purchase. Then check Profile, Control Center, Plans and Rentals. Still missing? Email [email protected] with a screenshot of the transaction ID, date, time and amount, plus the plan, payment method and registered email and mobile.
In the Android app, go to Profile, Control Center, Plans and Rentals, then Manage Subscription and Cancel Subscription. On the website, sign in and start from Profile and Control Center. For an App Store or Google Play purchase, Apple or Google support can confirm the payment.
Select Jio, Vi and Airtel plans, Airtel WiFi and Tata Play Binge include ZEE5. The ZEE5 Help Centre keeps a separate page for each partner.
Use Zee's content grievance page with your name, email, the title and episode with the time code, its URL and a short complaint. Zee's page says content complaints are acknowledged within 24 hours and resolved within 15 days. Subscription and playback issues go to the Help Centre instead.
Yes. Tap Download on this page to keep the support email, the Help Centre route and the payment steps as one picture.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with ZEE5. Always confirm on the official website. How we verify this.