YOU Broadband Customer Care & Complaint Helpline
youbroadband.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
Is YOU Broadband down right now?
Check live status before you call, it may just be busy.
About YOU Broadband
For YOU Broadband India Limited, a Vodafone Idea company, the customer care numbers are 1800-121-222 (toll-free) and 91212 91212, the same in every city it serves. WhatsApp chat support runs on +91 63590 10850, and email goes to [email protected].
Keep your Account Number ready. A complaint the call centre does not fix goes to the Nodal Officer for your state, listed on YOU Broadband's website.
YOU Broadband helpline — questions
1800-121-222 (toll-free) or 91212 91212. The same numbers serve every YOU Broadband city, from Mumbai and Pune to Surat, Hyderabad and Chennai. Call from your registered number and quote your Account Number.
+91 63590 10850 is YOU Broadband's WhatsApp chat support. Send Hi from your registered number and keep your Account Number handy.
[email protected]. Put your Account Number, city and the problem in the mail. Note the domain ends in .co.in, while the website is youbroadband.in; both are YOU Broadband's own.
Use the complaint reference number you got when booking it. Check the status in the YOU Broadband app, or call 1800-121-222 and quote the number.
Ask for the Nodal Officer for your state; YOU Broadband lists each state's nodal email on its website. The company sets out the later stages, and who to write to at each, on its grievance page.
Yes. Call 1800-121-222 or 91212 91212 and ask for a temporary suspension of the connection.
No. Unused data is not refunded. You can move to a smaller plan through My Account, the app or customer care.
Yes. YOU Broadband India Limited is a Vodafone Idea Limited company, but its broadband support is separate. Use 1800-121-222 for broadband, not the Vi mobile helpline.
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Helpline details are compiled from public sources and verified periodically. Not affiliated with YOU Broadband. Always confirm on the official website. How we verify this.