Vi (Vodafone Idea) Customer Care & Complaint Helpline
myvi.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About Vi (Vodafone Idea)
Customers of Vodafone Idea Limited (Vi) call 199 for enquiries and requests, and 198 for complaints, from their Vi number. Each circle also has long codes for calling from another phone.
Vi answers on WhatsApp at 9654297000 and through its Vic chat, both 24x7, and by e-mail at [email protected]. Every complaint gets a docket number, which you quote if you escalate it to Vi's Appellate Authority.
Vi (Vodafone Idea) helpline — questions
Dial 199 from your Vi number for enquiries and requests, and 198 for complaints. From another phone, use the long code for your circle, listed on Vi's Customer Care page.
Vi number se 199 par enquiry aur 198 par shikayat kijiye. WhatsApp par 9654297000 par bhi madad milti hai, jo 24x7 chalta hai.
Call 199 or 198 from your Vi number, or chat and WhatsApp for free over the internet. As of now, Vi's Customer Care page lists no toll-free number for general care; its 1800 number is for mobile number portability.
9654297000. Vi lists it as 24x7 WhatsApp customer support, alongside its Vic chat on the Vi app and website.
Vi lists its WhatsApp support and Vic chat as 24x7. Its Customer Care page gives no hours for the 199 and 198 voice lines.
[email protected]. Write from your registered details and include your Vi number.
Open Track Complaints and Requests on myvi.in, enter your mobile number and the OTP, and pick the time period. Keep the docket number you got when you complained.
Vi's Customer Care page names an Appellate Authority for unresolved complaints. Approach it with the docket number from your original complaint.
Call 155223 to deactivate a value-added service, and 1909 for Do Not Disturb. Port-out questions go to the MNP helpline, 1800 123 4567.
Yes. The Download button on this page saves Vi's verified care numbers as one image.
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