UMANG Helpline & Customer Care
web.umang.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About UMANG
UMANG, the Unified Mobile Application for New-age Governance, is built by the National e-Governance Division under the Ministry of Electronics and IT. Its support runs 10 AM to 6 PM, all days of the week, on the short code 10505 that the site prints, on the toll-free line, on WhatsApp and by email.
Have the mobile number your UMANG account is registered on ready. Each service inside the app belongs to the department that runs it, so a question about a pension, a PF balance or a certificate may end up with that department rather than with the UMANG team.
The app is free to use. Keep to the official app, web.umang.gov.in and the numbers here.
UMANG helpline — questions
Two routes, both answered 10 AM to 6 PM every day. 10505 is the short code UMANG prints on its own site and in its app-store replies, and 1800-11-5246 is its toll-free line. Either covers app login and service access.
Do number hain - 10505 short code, aur toll-free 1800-11-5246. Dono subah 10 se shaam 6 tak, hafte ke saaton din. App login ya kisi service ki dikkat inhi par batayein.
10 AM to 6 PM, every day of the week, which UMANG states on its own landing page. The app runs round the clock, so most services can be used outside those hours even when nobody is answering the phone.
Yes, one of them. 1800-11-5246 is UMANG's toll-free number and 10505 is the short code it leads with now. Its WhatsApp route, +91 95828 10505, handles the same questions in writing.
UMANG brings together services from many departments, including EPFO passbook, PAN, gas booking and Aadhaar-linked services, under one login. It is a front end, so the underlying department still owns each service.
UMANG's own answer, given repeatedly on its app listing in September 2026, is that PF passbook services are migrating and that EPFO details can be reached directly on the EPFO Member Portal at epfindia.gov.in meanwhile. Written queries go to [email protected].
Start with UMANG on 1800-11-5246 or [email protected]. If the problem sits with the department behind the service, such as a PF claim, that department's own helpline is where it gets resolved.
Write to [email protected] with your registered mobile number and the service that failed. For a quicker answer, call 10505 or the toll-free 1800-11-5246, 10 AM to 6 PM, all days.
Yes, it is a government app and free. Any site or caller charging for UMANG registration or for access to a service inside it is not official.
Tap Download on this page to save both UMANG numbers and its email. Pass it on if someone needs it.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with UMANG. Always confirm on the official website. How we verify this.