e-Mitra Helpline & Customer Care
emitra.rajasthan.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
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About e-Mitra
Toll-free 1800-180-6127 is the e-Mitra Citizen Contact Center, run by Rajasthan's Department of Information Technology and Communication. It also takes email at [email protected], and it is the number to call if a kiosk charges more than the fixed service charge.
For technical problems with the portal, the e-Mitra Help Desk in Jaipur is on 0141-2922241.
e-Mitra helpline — questions
Call the e-Mitra Citizen Contact Center on toll-free 1800-180-6127, or email [email protected]. For a technical fault on the portal, ring the Help Desk on 0141-2922241 or 0141-2922238.
e-Mitra se judi shikayat ke liye toll-free 1800-180-6127 par phone karein. Kiosk wala tay service charge se zyada maange, tab bhi yahi number hai.
Call toll-free 1800-180-6127. e-Mitra asks citizens to report any kiosk that charges more than the rate the department fixed, such as Rs 50 for a government service application or Rs 20 for a certificate print.
Email [email protected], the address e-Mitra gives for payment information and complaints. Include the Transaction ID, receipt number, date and amount.
[email protected] takes service-related information and complaints, such as an application stuck with a department. Technical problems on the portal go to [email protected].
The Help Desk answers on 0141-2922241 and 0141-2922238, and by email at [email protected]. It mainly helps kiosk operators with portal errors, while citizens are better served on 1800-180-6127.
e-Mitra is run from the DoIT&C office at the IT Development and e-Governance Building, 6th Floor, Jhalana, Jaipur 302004.
The Department of Information Technology and Communication (DoIT&C), Government of Rajasthan, which launched it in 2002. Local service providers chosen by DoIT&C set up and manage the kiosks in each district.
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