Telegram Support & Online Help Centre

Telegram support is in the app: Settings, Ask a Question, answered by volunteers. For login trouble, use the login help form on telegram.org or DM @SmsTelegram on X. Telegram's FAQ gives no customer care number to call as of now.

Yes. Telegram names @SmsTelegram on X as its official login-help account, and says it has no other support accounts on social media. Anyone on Facebook or another platform claiming to be Telegram is not.

Telegram identifies users only by phone number. From another logged-in device, turn on Two-Step Verification and end the old phone's session under Settings, Devices. Then get your operator to block the lost SIM and give you a replacement carrying your old number.

Frozen account me chats padh sakte hain par message nahi bhej sakte; app se hi appeal kijiye, moderator review karenge. Spam report ki wajah se limit lagi ho to @SpamBot se baat kijiye.

Tap Report on the message, channel or bot and pick a reason. If a scammer is pretending to be you, contact @NoToScam. Takedown requests with t.me links can also go to [email protected].

For public content that breaks India's IT rules, write to [email protected], the designated grievance officer. Account and login questions go through Ask a Question in the app instead.