Tata Play

Tata Play Customer Care & Complaint Helpline

tataplay.com

verified

24x7

1800 208 6633

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Second helpline number (normal call rates) 020 6815 6633
Helpline from all lines, also for cancelling your account 080 6858 6633
Refresh channels: missed call from your registered mobile 080 6199 9966
Emergency Top Up for 3 days: missed call from your registered mobile 080 6199 9999
Change registered mobile: call from the new number 1800 420 5577
Hours24x7
Official sitetataplay.com
Official supporthelpchat.tataplay.com
AddressTata Play Ltd, Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai 400098, Maharashtra

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About Tata Play

Subscribers can call 1800 208 6633, the toll-free number of Tata Play (Tata Play Limited, called Tata Sky until 2022), at any hour, and the same number runs its WhatsApp support. From any phone you can also ring 020 6814 6633 at your normal call rate. Written queries go to [email protected] with your Subscriber ID.

Agents take calls in 12 languages. Live chat, channel refresh and Emergency Top Up sit on Tata Play's help page, and Tata Play never asks for your OTP, PIN, password or bank details.

Tata Play helpline — questions

Call 1800 208 6633, Tata Play's toll-free line. From any phone you can also dial 020 6814 6633 or 020 6815 6633 at normal call rates. Keep your 10-digit Subscriber ID ready; press the yellow button on the remote to see it.

Toll-free 1800 208 6633 par call karein. Isi number par WhatsApp par Hi bhejkar recharge, pack badalna aur channel refresh bhi ho jata hai.

Complaints go to 1800 208 6633 or to live chat on the help page. By email, write to [email protected] with your Subscriber ID and registered contact details. Unresolved cases can go to the state nodal officer on Tata Play's Our Nodal Officer page.

Yes, the toll-free number itself: send Hi to 1800 208 6633. The menu covers adding or dropping channels, pack and balance details, recharge, channel refresh, Emergency Top Up and changing your registered mobile or email.

Yes. 1800 208 6633 costs nothing and runs 24x7, with agents in 12 languages. On 020 6814 6633, your telecom operator bills its usual call rate.

The same toll-free 1800 208 6633 works in Jaipur and every other city, 24x7. If a box problem cannot be fixed on the call, Tata Play sends a trained technician from its authorised installation partner to your home. Boxes are covered free for 12 months from installation; after that, an Annual Service Commitment plan is offered on the same helpline.

Give a missed call to 080 6199 9966 from your registered mobile. Or open the Tata Play app and tap My Account, then Refresh My Channels. Keep the set-top box and TV switched on while you do it.

Ask for cancellation on 080 6858 6633, by email to [email protected], or on chat. Return a rented box first, and send a scanned cancelled cheque. Tata Play refunds the unused balance by NEFT within 20 business days, never in cash, and a refunded account cannot be reactivated.

Yes. Tata Sky changed its name to Tata Play on 26 January 2022. The company is now Tata Play Limited, formerly Tata Sky Limited, and support runs on the same toll-free line, 1800 208 6633.

Yes. Download saves the toll-free and WhatsApp number, the email and the refresh missed call as one image to keep or share.

Other helplines

Helpline details are compiled from public sources and verified periodically. Not affiliated with Tata Play. Always confirm on the official website. How we verify this.