Swiggy Customer Care & Order Support
www.swiggy.com/support
In-app support
[email protected]
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All contact details
HoursIn-app support
Official sitewww.swiggy.com/support
AddressBundl Technologies Pvt Ltd, Embassy Tech Village, Bellandur, Outer Ring Road, Bengaluru, Karnataka 560103
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Check live status before you call, it may just be busy.
About Swiggy
Swiggy handles orders, delivery and refund queries through in-app help and email, it does not run a general phone helpline. Those official channels are listed here so you reach Swiggy directly.
For one particular order, the in-app chat is usually the fastest route. Keep your order ID ready, and be cautious of anyone calling to ask for an OTP or a payment, as no genuine support agent will do that.
Swiggy helpline — questions
Swiggy does not publish a public phone helpline. Support runs through the help section inside the app and its official email, both listed here so you reach Swiggy directly.
Open the order in the app and use Help on that order, which starts a chat with the order details attached. For anything after the fact, [email protected] is the official address.
Swiggy ka koi public phone number nahi hai. App me order kholkar Help par tap karein, wahin se chat support milta hai.
Raise it in the app on that specific order, ideally while the order is still recent. Refunds go back to the original payment method or to Swiggy Money, and the chat gives you a reference to follow.
Instamart orders appear in the same order history, so raise it from that order in the app. Missing or damaged grocery items are settled fastest when reported on the day.
No. Swiggy publishes no helpline, so numbers advertised as Swiggy customer care are fake, and callers typically ask for a UPI PIN or a screen-share to steal money. Every genuine refund happens inside the app.
Yes. Tap Download near the top to save an image of Swiggy's official contacts and links with the support details.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with Swiggy. Always confirm on the official website. How we verify this.