RuPay Support & Online Help Centre

Call the customer care number of the bank that issued your RuPay card. It is printed on the back of the card and on the bank's website. RuPay itself lists no customer care number for cardholders on rupay.co.in as of now.

Your issuing bank. RuPay asks cardholders to report a lost card to the bank by calling customer service, visiting a branch, or using net banking or the bank's mobile app.

Start with your bank. You can also use Register a Complaint on NPCI's website, choosing RuPay as the product.

Fraud or unauthorised transactions must go to your bank directly.

Raise it in the UPI app you paid with first. If it is not resolved, NPCI's UPI Help portal at upihelp.npci.org.in takes UPI transaction complaints.

The National Payments Corporation of India (NPCI), which also runs UPI. Its office is at The Capital, Bandra-Kurla Complex, Mumbai.

Yes, for RuPay Platinum and Select debit cardholders: two domestic lounge visits a quarter and two international visits a year at participating lounges. Your bank can confirm what your card includes.

Block the card through your bank at once and report the transaction to the bank. Under RBI rules, a quick report, within three working days, keeps your liability low. Report online fraud on 1930 too.