National Scholarship Portal

National Scholarship Portal Helpline & Customer Care

scholarships.gov.in

verified

8 AM - 8 PM, all days

0120 6619540

Last verified Oct 2026 · numbers can change, confirm on the official site.

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All contact details

Student login and OTR registration scholarships.gov.in/otrapplication/
PFMS Helpdesk (scholarship payments) 1800 118 111
PFMS Helpdesk (scholarship payments) [email protected]
Institute login for application verification (IVER) nsp.gov.in/IVER/#/login
Hours8 AM - 8 PM, all days
AddressNational e-Governance Division, MeitY, Electronics Niketan, 6 CGO Complex, Lodhi Road, New Delhi 110003

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About National Scholarship Portal

The National Scholarship Portal (NSP) runs its own helpdesk for scholarship applications: 0120 6619540, answered 8 AM to 8 PM every day except government holidays, and [email protected] in writing. Keep the OTR number and application ID in front of you when you call.

Money is a separate desk. Scholarships are paid by DBT through PFMS, so a sanctioned payment that has not arrived goes to the PFMS helpdesk on 1800 118 111.

Applying on NSP is free, and so is One Time Registration. At a Common Service Centre the whole job, registration to submitted form, is fixed at Rs 30, so that is the most a CSC charges for it.

National Scholarship Portal helpline — questions

0120 6619540, the NSP helpdesk, answered 8 AM - 8 PM, all days. It is a Noida landline, charged at your usual call rate, so email [email protected] if that suits you better. The toll-free 1800 118 111 on the same page is PFMS's payment line, not NSP's. Keep your OTR number and application ID ready.

0120 6619540 par NSP helpdesk milta hai, 8 AM - 8 PM, all days. Likhit shikayat [email protected] par bhejein, OTR number aur application ID ke saath.

[email protected] for anything about registration or an application. Quote the OTR number, the application ID and the scheme name, and attach a screenshot of what the portal showed you. Payment questions go to the PFMS helpdesk instead, on [email protected].

PFMS, not NSP. A sanctioned scholarship is paid by DBT into the Aadhaar-seeded bank account, and the PFMS helpdesk on 1800 118 111 is the toll-free line for it. Check your Aadhaar seeding status first, because an unseeded account is the common reason money stops short.

Paisa DBT se PFMS ke zariye aata hai, jab institute aur district, state ya ministry level ki verification poori ho jaye. Status pfms.nic.in par Know Your Payment mein dekhein, aur bank account Aadhaar se seeded hona chahiye. Phir bhi na aaye to PFMS helpdesk 1800 118 111 par call karein.

Use the grievance registration page on nsp.gov.in, which has separate paths for an applicant, an institute and a district, state or ministry officer. Pick Applicant, describe the problem with your application ID, and keep the ticket details for follow-up.

Your institute verifies applications, so a defect remark comes from there. Open the application, use Fill/Edit Application Form, fix exactly what the remark says and submit again before the verification date closes. Institute staff do this from NSP's own institute login at nsp.gov.in/IVER. An application marked fake or rejected is not processed further.

No. Both the application and One Time Registration are free. At a Common Service Centre the fixed charge is Rs 30 in all, covering the reference number, biometric authentication, OTR and the filled application, so that is all you pay at a CSC.

Yes. Download saves the NSP helpline number, the helpdesk email and the PFMS payment line as one image to keep or share.

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Helpline details are compiled from public sources and verified periodically. Not affiliated with National Scholarship Portal. Always confirm on the official website. How we verify this.