MP Online Helpline & Customer Care
mponline.gov.in
Last verified Oct 2026 · numbers can change, confirm on the official site.
All contact details
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About MP Online
MPOnline Limited, the Madhya Pradesh citizen services portal, runs customer care on 0755-6720200. It answers 8 AM to 8 PM on weekdays and 9.30 AM to 6.30 PM on Saturday and Sunday.
Kiosk operators have a separate line, and state counselling has its own desks for technical, higher, medical and AYUSH education. Complaints are registered on the MPOnline Helpdesk portal.
MP Online helpline — questions
0755-6720200, open Mon-Fri, 8 AM-8 PM, and 9.30 AM to 6.30 PM on Saturday and Sunday. MPOnline's office line is 0755-6720222.
0755-6644830, the series MPOnline lists for KIOSK related queries. Kiosk operators can also recover a lost login with Find Kiosk User ID on the portal.
For Directorate of Technical Education counselling, call 0755-6720205. For Department of Higher Education counselling, call 0755-6720201. Both work 9.30 AM to 6.30 PM, and the Contact Us page also lists the Medical Education and AYUSH counselling desks.
Create a login on the MPOnline Helpdesk portal and choose Shikayat Darj Karein to register it. The same login shows the complaint status and keeps every earlier complaint and request with its replies.
Use the Helpdesk portal for anything written, so the complaint gets tracked, or call 0755-6720200 during customer care hours.
Yes, unsuccessful transactions are refunded automatically. Run Payment Double Verification with your MPOnline reference number first. Fees for a successfully submitted application are not refunded.
MPOnline Limited, Information Technology Park, 3rd Floor, C-4, IT Park Campus Badwai, Gandhi Nagar, Bhopal 462033.
The MPOnline reference number, the application or roll number, the service or counselling name, and the kiosk ID if a kiosk filed it for you.
Other helplines
Helpline details are compiled from public sources and verified periodically. Not affiliated with MP Online. Always confirm on the official website. How we verify this.